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R u using original toner? if no, replace ori. if yes, r the hot roller in the fuser hot enough? is there any gap between hot roller and pressure roller? toner smear can only be caused by non ori toner or faulty fuser unit. Faulty developer can cause sandy print out
This is more then likely due to an old or bad toner cartridge. Away for you to find out is to run a test print and if you listen close you can hear the paper advancing through the printer. It might take you a couple times but try to catch the paper at a point in the printing to where it would be just passing by the toner cartridge and ope the top cover. Remove your toner cartridge and pull the paper out. But becareful when pulling the paper out to not rip it or get toner on you. The toner has not yet been bonded to the paper yet until it passes the fuser at the back of the printer. If the paper shows the smear just after the toner cartridge then there is the issue.
Best of luck... And have a Happy and safe Holidays..
Sounds like you probably need a new fuser. Smearing is a good indicator of the fuser not getting the toner to fuse to the paper, also, if it is jamming a lot near where the paper enters the fuser, there is a good chance there is some damage on the fuser unit itself.
you need check
1) you may make sure the smear occur after the photo drum unit or after fuser unit, you can stop printing when the paper goes around between the drum unit and fuser unit,
2) clean or change fuser leaner if the random smear occur after the fuser unit(not after the drum unit).
3) still check new drum unit there is a cleaner on it, it could be the smear occured if not enough cleaned drum surface
hope you fix it
Simple answer: It's Ok if the paper is coming out hot out of the printer. The paper passes the fusing assembly just before it leaves the printer and that is normal. I would be worried it you smelled something burning or saw scorch marks on the page but that would be unlikely since there are temperature controls built into the printer.. There is a way to adjust the temperature of the fusingassembly from the printers control panel depending on the type or thickness of the paper but it'd leave it alone if your only problem is feeling that the paper come out hot.Your user manual would describe the procedure if you wanted to change it.. Also check your printer configuration settings. If you sent a print job on regular 20lb paper and its stated as thick paper type in the printer settings, the printer might adjust the fuser hotter or slow the printer down some to compensate. Hope this helps
Laser printers do not use Ink. The problem is most likely a defect on the drum, which in this model printer, is part of the toner cartridge. Replace the black toner cartridge with a known good one and test.