Question about Microsoft Zune JS8-00001 Digital Media Player

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When i plug the zune into my computer, it won't recognize it

I just got a used 30 gb zune and had no problems with it until today. Now every time i plug the zune into the computer, it tells me that it's there, but the software won't recognize that the zune is connected. At this point, the zune freezes on the loading screen and is unresponsive until i disconnect the battery. I have tried removing and reinstalling the software, checking my drivers, restarting my zune, and restarting my computer.

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It's a glitch with Microsoft. All 30 gig units are affected. It's a leap year and the extra day threw the software. Let it discharge overnight and plug into your computer in the morning to load. Microsoft is supposed to have a fix. Thousands are affected.

Posted on Jan 01, 2009

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How can i update zune hd


How to update your Zune player
Overview
If you haven't used your Zune player in a while, you might need to update it in order to get the latest features and improvements.
Steps to update
  1. On your computer, start the Zune software.
  2. Connect your Zune player to your computer by using the USB cable that was included with your player.
  3. If a newer version of the Zune firmware is available, you'll see a notice to update your player. You can also manually check for new player updates in the Zune software. Go to Settings (located at the top of the screen), Device (located in the upper-left corner), and then Update (located in the list at the left).
  4. If you receive a notice to update your player, follow the on-screen instructions. Important During the update process, don't disconnect your Zune player it until the update finishes. The update might take several minutes. During this time, your Zune player might restart several times.

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ActiveSync 4.5
http://www.microsoft.com/en-us/download/details.aspx?id=15

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My computer wont recognize and install my zune 30 gb, and i dont have the installation cd


Try resetting the Zune device. Hold the back button and up on the middle button together for about 6 seconds. That will reset the Zune and then plug it back in. It should be recognized then.
If the reset doesn't work for you, you may also want to take a look at this support article from Microsoft.

http://support.microsoft.com/kb/944909/en-us

or try reformatting if all else fails (keep the firmware!)http://www.zuneboards.com/forums/zun...binations.html

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have a 30 GB Zune that crashed today while I was using it; all you need to do is press all the buttons on the front of the player for around ten seconds or so, and the logo will come onto the screen and the player will reboot. I believe the black screen means the Zune has crashed for some reason, but this method worked for me, so give it a try. (Mind you as well that I had it plugged into the computer at the time as well when I did this. But now it works just fine for me.)

Jan 27, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

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1 Answer

Trying to plug in zune but computer won't recognize it.


You might need to reinstall the drivers, or update your USB port drivers.
A nice zune troubleshooting guide on this is available on fixing zune device errors.

Hope it helps.
Jules

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1 Answer

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What you can do is change the date or time on your computer in which your Zune is plugged into, and it can fix it.
If that doesn't work, look up how to take it apart, then unplug the hard-drive chord and replug it in.
Then charge it and ureka it worked!
You may have to do this a few times for it to work.

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I'll post an solution, IF I HAD ONE! (ill get one soon)

Feb 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

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JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

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