No instruction manual
Sorry to hear you're having a problem with your new remote control. This remote must be programmed using the internet. It should have come with a CD and a USB cable. You need to install the software from the CD, and then after installing the software, you need to connect the remote control to your computer using the supplied USB cable.
When you plug in your remote using the USB cable, the Logitech Harmony Software should automatically turn itself on (just like other software automatically turns on when you insert a music disc into your computer). NOTE: the remote cannot be in the cradle when doing this.
The first time you use the software, you need to create an account with Logitech. This, along with your remote control's internal serial number, will identify you as a user during subsequent visits to the website.
Once you register, you will be presented with a series of screens that will ask questions about what equipment you own (the brand of your TV, stereo system, etc.) and how all your components are connected to each other. After answering these questions, the Harmony One remote will be programmed for you.
The Logitech website is well designed, and offers lots of help and tips (on the right side of your screen). If you have trouble, you can usually find help there, or on this forum. If the remote was purchased new, you can also get excellent on-line support (by phone or live chat) from their very knowledgeable customer support staff.
Jun 18, 2009 |
Logitech Harmony One Advanced Universal...