I can see the itouch in in USB list but it is not recognized in itunes (error 0XE8000035). When I connect the itunes to the computer, I do not get the connect image so I cannot reset the itouch. I can turn the itouch on, I can access the internet, but I cannot use the home key to get back to the main screen. Can you help please? I haven't tried to jailbreak the unit, I just reset it so that my son can use it again and now I have the problems above My I-touch is showing the i-tunes icon and the connector icon - I cannot get off this screen. This screen is on whether the i-touch is plugged into a usb port or not. When I try and download a higher version of i-tunes (8) my system won't allow me to and therefore cannot sync to the i-touch. Basically a frozen screen. Thanks to anyone who could help.
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No, all you need is the USB cable that comes along when you bought your iPod touch and also, you must have iTunes installed in your computer. And if you have passcode lock turned on, make sure to unlock your device first so iTunes can recognize it.
If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.
From Apple Website1. Restart your computer (yes, you have too) 2. plug in your ipod touch (it should have the usb cord and itunes picture on the screen) 3. open itunes. 4. itunes will recognize the ipod. just ignore the message, and then hold down the home and hold button (on the top) for about 10 seconds, and after you count to 10, release the top hold button, but still holding home. 5. itunes will pick up the ipod, and once it does, release home. 6. Now click restore, and everything should work fine. (if problem persists, try turning off firewall, and close all other programs)
What you need to do is connect it to iTunes. iTunes will recognize its fault, and ask you to download a recovery kit. Then it should install it again. All data will be gone, and the device reset. If this does not work, there is no hope. Send it in, and they'll be a firmware overhaul. It should cost about $30 with warranty (Shipping & Handling).
To reset the iPhone or iPod Touch, press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.