Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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Printhead replaced; still says yellow is empty

I replaced the yellow/black 88 printhead. Still says that yellow is empty.

HP Officejet Pro L7580

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  • patrickhanco May 11, 2010

    The question I have is it refurbished ink or new? I am finding that the refurbs you get have a problem with the chip set with it.



    Patrick

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 27, 2009

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1 Answer

Message on printer screen says "The following printhead(s) has a problem: black/yellow (K/Y).


Hi,

This probably could be defective Printhead ( black/yellow )

Follow the steps below and it should resolve the issue, if not, you need to replace the K/Y Printhead. You can purchase it from any nearest departmental store like bestbuy or costco or walmart etc or Call HP and order one.

Open the front access door. ( printer must be power on )
Remove the Latch of the Printheads
Remove the Printhead
Clean the Contacts with lint free cloth ( golden contacts or electrical contacts / not the nozzles )
Re-install the Printhead back in its position and close the front access door.
The printer usually goes thru initialization process. or Turn off the printer and turn on.
If you still get the error message, Replace the K/Y Printhead.

Regards,
Ron



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Jul 02, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge


Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
http://www.amazon.com/HP-Yellow-Officejet-Printhead-Packaging/dp/B000BO9L8M/ref=dp_cp_ob_e_title_0
YouTube has a nice video that explains how to install the printheads here:
http://www.youtube.com/watch?v=8Zl0LUxBSvg
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

The message reads that there is a printer head problem with my black/yellow, does this mean I just need to replace it or something else on my officejet pro L7580 Thank you Becky


This means that you have a defective printhead. Kind of costly. You might try making sure your individual color cartridges are good. Sometimes, the yellow single cartridge can leak out prematurely and give you these error. Look for the black or yellow cartridge to have a leak of color on the outside. If so...replace that one. Sounds like either the black or yellow is bad though. If not...then one of your master print heads (separate from your individual ones) is defective.

May 19, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Will not print black...Joe


check the printhead.... print a print quality page from the settings button select print reports then print that page. there is a printhead health area as well as color blocks if there is streaks in the black yellow blocks or says poor the black/yellow printhead needs to be replaced. if it says good call hp for further troubleshooting and possible replacement under warranty

Mar 31, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Out of the blue, in the middle of printing, my HP Officejet Pro 7580 printer gave me the following error: The following printhead(s) has a problem: Black/Yellow (K/Y) I have no clue what to do or where to...


Unfortunately this seems to be a common problem with this printer model. You can try reinstalling the cartridge but I would call HP and ask for a replacement printer. Here's a link to a forum that shows others having the same problem as you.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/The-following-printhead-s-has-a-problem-black-yellow-K-Y/m-p/22654

Here's the number for HP support.
1-800-474-6836
Good luck!

Mar 10, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Whant to buy Hp 88 Printhead


From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=501369&lc=en&cc=ca&dlc=en&lang=en&cc=ca

click "Shop For Supplies" to access:

https://h30042.www3.hp.com/SureSupply/

Which of the HP 88 cartridges:

C9385AN HP 88 Black Officejet Ink Cartridge
C9386AN HP 88 Cyan Officejet Ink Cartridge
C9387AN HP 88 Magenta Officejet Ink Cartridge
C9388AN HP 88 Yellow Officejet Ink Cartridge

do you need to order?

Nov 20, 2009 | HP OfficeJet Pro k550 Printer

2 Answers

HP officejet Pro L7580 print head is not working properly.


i order the 8 jan 2010 2 print heads No : 88 (ref hp c9381a for black/yellow and ref hp c9382a for magenta/cyan) and i receive it after 4 days.


Jun 09, 2009 | Epson CX8400 All-In-One InkJet Printer

2 Answers

My HP officejet Pro L7580 says the printhead has a problem


Re-insert the print cartridges. It is also possible that the heads are burnt. Get a new set of print heads (black/yellow) and install to the printer. If problem persists, clean the contacts on the printers. Use acetone + cotton swabs.

Mar 16, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Black Ink won't print


Try cleaning the printheads:

On the control panel press Setup>Select Tools>Select Clean Printhead

If that doesn't work, try manual cleaning the printhead contacts. This begins on page 147 of the User Guide.

L7580 User Guide

Nov 03, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

Empty ink error message


Hi, its sad to say but the printer sounds that needed to be send to the nearest service center in your area. You already reseat & replace the ink cartridge and issue still present. Please call your printer manufacturer so that they can give you more options aside from sending it to service center. Thank you so much,

Tirzo

Jun 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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