Question about Microsoft Zune JS8-00001 Digital Media Player

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How to unfreeze my zune???

I don't know what to do....my zune froze with azune start up screen and i tried to press the back button and the top button on the control panel...but it doesn't work. So right now i really need help ....is there any other way to unfreeze my zune??????

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  • hoaiantran20 Dec 31, 2008

    does any1 know how to disconnect the internal battery ??????

  • Anonymous May 09, 2009

    my zune freezed when i got the games on i was playing checkers and it freezed

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Microsoft is aware of the problem. Everyone has the same problem. It is a bug in Zune firmware. One option that works is to disconnect the internal battery and that will reset the system. Here is a link to the problem
http://www.tomsguide.com/us/Zune-Media-Player-Bug,news-3236.html

Posted on Dec 31, 2008

  • aaahotdog Jan 04, 2009

    If you can't disconnect battery by disassembly, just leave it powered on until battery discharges.

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Rca 7 inch tablet


unfreeze it and start again
I had a freeze occur on an ipad air after trying a reset and the method for that was to hold down the button at the bottom of the screen and the button at the top side of the pad at the same time for around 20 seconds
the bottom button turns of the screen as does the side top button but when pressed together and held for a time it reboots the unit
if it is not the same the do what I did
go google on another computer and type in ---how to unfreeze 7" rca tablet --- and read forums and other sites that may give you a clue as to how to do it

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My 30gig zune is froze and unresponsive. Please help


there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
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  • To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.

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1 Answer

HOW TO UNFREEZE A ZUNE


Use the back arow and press up on the touch pad simultaniously. That will force reboot it

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Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

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There's a fix:

Your Zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the Zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the Zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connector. Your Zune should start up immediately. Press the backing of the Zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

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1 Answer

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http://forums.zune.net/403986/ShowPost.aspx check the zune forums for any updates. microsoft is looking for a solution. this happened to every 30g owner 12am/2am

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To restart the Zune device, follow these steps: 1. Set the Hold switch to the unlocked position. Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position. 2. Press and hold the Back button zune_button_back.gif while you press the top of the Zune pad

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I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D

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