WD My Book 500GB

Possible trojan virus?
Try running an anti virus programme.
Hope that helps.

Hi there


When we say your computer is showing local intranet but not the internet then it must be an issue with some of the settings and could also be firewall settings. Lets try these steps to check whats going on.

First i'd say please go to command prompt (START -> RUN -> CMD)
Type IPCONFIG and check for the IP ADDRESS and DEFAULT GATEWAY.
(Normally the IP ADDRESS starts 192.168.xx.xx)
Then PING the Default gateway by entering the Default Gateway( Command for pinging the default gateway is PING "default gateway number")
Check whats the reply you are getting and it should say Packet Sent=4, Received =4 and Lost =0.

Then type ping www.google.com and check whether you gets the same reply Packet Sent=4, Received =4 and Lost =0.

If you gets all these positive then there is no problem with your network. We have to check for the internet explorer settings. First you check with this settings and revert with details. So that i ould be able to assist you better.

Jus Powercycle the Whole N/w
Unplug Modem and Router
Plug Modem First and then Router
Check Wired Internet to Router if that Works, wireless will be Online

Hi

STEP 1:Check for the IP address in the computer

STEP 2:Ping the router's default gateway and check whether u r getting replies without loss

STEP 3:If means "ping 4.2.2.2" in command prompt.It is global DNS and check whether u r getting replies without loss

STEP 4:If means "ping yahoo.com" check whether u r getting replies without loss

STEP 5:If means reset IE by going to Internet options------>advanced------>reset

STEP 6:If u din't get replies means assign a static DNS

THANKS....
With Regards......
Vaishu

ping the face book site
that is go to the DOS prompt and type ping www.face book.com this will give give 4 replies back if the site is responding. If not then you have a firewall issue or a DNS (Domain Name service) issue.
Ping this ip 66.220.153.15 if you get the site with this then there is a problem with the DNS.

You are saying you cannot connect through the router ... Change the ethernet cable and/or try other portson the router.

Does your computer connect to the WWW when you wire it directly? If it will work when connected directly then it should work through the router. That is your test.

Thanks for your interest in FixYa.com

Please vote

a

how would you know if there is a connection. in the manual of the router, or below the unit, there should be a sticker that says IP address and might read something like 192.168.1.1 or equivalent. Now, go to Start - run - cmd in your router and type in Ping the numbers you found there. if you get 'reply from 192... " 4 times, it means you have a valid connection between your computer and the router, else no .
If you get a reply, then try ping 4.2.2.2 which is a universal DNS. if you get replies for this, then it means you are able to connect to the internet but not able to browse. then it could mean a browser issue.
I would suggest you try another browser / pc to make isolate the problem
Thanks
Ranjit [email protected]

follow instructions for setup.
1. in your computer network adapter TCP/IP settings, set into "Obtain as IP address Automatically".
2. do the same(step 1) in other computer
3. after saving the settings you should have now a network for two computer thru router.
4. one of your computer should have an IP 192.168.0.2 or 192.168.1.2 as most of router default IP series is 192.168.0.0
5. if you have this series of IP for both computer you have already a network
6. to test if both computer is communicating run this command at DOS or Command Prompt( click start, run and command the click OK
7. at DOS command prompt type PING 192.168.0.2 (ping the IP address of the other computer in your network)
8. or you can also ping the computer name like PING mycomputer(your laptop or desktop computer name)
9. successful PING should have a "reply from" results.

Hope this will help you

try and update your system from microsoft and run a scan for any network virus

I would suggest a few things 1) see if a firmware update for the device 2) It may be a DNS issue can you post the model what status are the lights on the repeater next do an IPCONFIG /ALL - see later and some ping tests to see if its a DNS ISSUE ipconfig /all TWO Methods to do that - some people have problems with ONE---- ONE --------------------------------- start run cmd ipconfig /all rightclick in the box select all enter control key + C key - to copy then reply here and control key + V to paste TWO ----------------------------------------------- Start, Run, CMD to open a DOS window and type: IPCONFIG /ALL >C:\RESULT.TXT Open C:\RESULT.TXT with Notepad and copy/paste the entire results here. NEXT lets see if you can get out onto the internet with both names and IP's - its possible the IP number you get back on the first test is different to the one I post {I'm in UK} so use the number you get instead of mine ------------------------------------------------ try ping the name and then the IP see below start run cmd C:\Documents and Settings\wayne>[b]ping {the default gateway ipaddress you got above }[/b] C:\Documents and Settings\wayne>[b]ping google.com[/b][quote] Pinging google.com [64.233.187.99] with 32 bytes of data: Reply from 64.233.187.99: bytes=32 time=120ms TTL=243 Reply from 64.233.187.99: bytes=32 time=107ms TTL=243 Reply from 64.233.187.99: bytes=32 time=102ms TTL=243 Reply from 64.233.187.99: bytes=32 time=101ms TTL=243 Ping statistics for 64.233.187.99: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 101ms, Maximum = 120ms, Average = 107ms C:\Documents and Settings\wayne>ping 64.233.187.991 Ping request could not find host 64.233.187.991. Please check the name and try a gain. [/quote] C:\Documents and Settings\wayne>[b]ping 64.233.187.99[/b][quote] Pinging 64.233.187.99 with 32 bytes of data: Reply from 64.233.187.99: bytes=32 time=116ms TTL=243 Reply from 64.233.187.99: bytes=32 time=113ms TTL=243 Reply from 64.233.187.99: bytes=32 time=113ms TTL=243 Reply from 64.233.187.99: bytes=32 time=111ms TTL=243 Ping statistics for 64.233.187.99: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 111ms, Maximum = 116ms, Average = 113ms C:\Documents and Settings\wayne>[/quote]