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WD My Book 500GB

Thanks for your suggestion. I pinged, and got 4 pings and 4 replies. But my knowledge of computers is such that I do not know what this tells me, or what I should do next! Any ideas, please?

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It took me a while to realize what issue you were talking Anyways, when you get positive replies in DOS that indicates to me that there is nothing wrong with the domain name. I would say there is something wrong with your internet explorer or something else. Make sure you type and not in the Address bar of internet explorer.
Let me know the results. I would also like to know if my other suggestions helped you use the external hard drive. From what I understand, that was your main concern. The other issue with the occured because you were trying to get assistance with getting it to work. Is this correct?


Posted on Jan 07, 2009


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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My net book is showing a Local intranet and not the internet how can I fix that

Hi there

When we say your computer is showing local intranet but not the internet then it must be an issue with some of the settings and could also be firewall settings. Lets try these steps to check whats going on.

First i'd say please go to command prompt (START -> RUN -> CMD)
(Normally the IP ADDRESS starts 192.168.xx.xx)
Then PING the Default gateway by entering the Default Gateway( Command for pinging the default gateway is PING "default gateway number")
Check whats the reply you are getting and it should say Packet Sent=4, Received =4 and Lost =0.

Then type ping and check whether you gets the same reply Packet Sent=4, Received =4 and Lost =0.

If you gets all these positive then there is no problem with your network. We have to check for the internet explorer settings. First you check with this settings and revert with details. So that i ould be able to assist you better.

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Wireless router was working now its not, now light showing wireless on the router, I have internet if i plug in derectly to the modem

Jus Powercycle the Whole N/w
Unplug Modem and Router
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Everything seems connected and says connected yet I cannot get on the Internet.


STEP 1:Check for the IP address in the computer

STEP 2:Ping the router's default gateway and check whether u r getting replies without loss

STEP 3:If means "ping" in command prompt.It is global DNS and check whether u r getting replies without loss

STEP 4:If means "ping" check whether u r getting replies without loss

STEP 5:If means reset IE by going to Internet options------>advanced------>reset

STEP 6:If u din't get replies means assign a static DNS

With Regards......

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For some reason I am unable to get onto facebook however anyother websites are my computer is blocking facebook?

ping the face book site
that is go to the DOS prompt and type ping www.face this will give give 4 replies back if the site is responding. If not then you have a firewall issue or a DNS (Domain Name service) issue.
Ping this ip if you get the site with this then there is a problem with the DNS.

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Have a D-Link EBR2310 How can I test it to see if the port to the to the computer is working? The port gren does not light.

You are saying you cannot connect through the router ... Change the ethernet cable and/or try other portson the router.

Does your computer connect to the WWW when you wire it directly? If it will work when connected directly then it should work through the router. That is your test.

Thanks for your interest in

Please vote


Dec 03, 2009 | Office Equipment & Supplies

1 Answer

Server not found

how would you know if there is a connection. in the manual of the router, or below the unit, there should be a sticker that says IP address and might read something like or equivalent. Now, go to Start - run - cmd in your router and type in Ping the numbers you found there. if you get 'reply from 192... " 4 times, it means you have a valid connection between your computer and the router, else no .
If you get a reply, then try ping which is a universal DNS. if you get replies for this, then it means you are able to connect to the internet but not able to browse. then it could mean a browser issue.
I would suggest you try another browser / pc to make isolate the problem

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follow instructions for setup.
1. in your computer network adapter TCP/IP settings, set into "Obtain as IP address Automatically".
2. do the same(step 1) in other computer
3. after saving the settings you should have now a network for two computer thru router.
4. one of your computer should have an IP or as most of router default IP series is
5. if you have this series of IP for both computer you have already a network
6. to test if both computer is communicating run this command at DOS or Command Prompt( click start, run and command the click OK
7. at DOS command prompt type PING (ping the IP address of the other computer in your network)
8. or you can also ping the computer name like PING mycomputer(your laptop or desktop computer name)
9. successful PING should have a "reply from" results.

Hope this will help you

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I would suggest a few things 1) see if a firmware update for the device 2) It may be a DNS issue can you post the model what status are the lights on the repeater next do an IPCONFIG /ALL - see later and some ping tests to see if its a DNS ISSUE ipconfig /all TWO Methods to do that - some people have problems with ONE---- ONE --------------------------------- start run cmd ipconfig /all rightclick in the box select all enter control key + C key - to copy then reply here and control key + V to paste TWO ----------------------------------------------- Start, Run, CMD to open a DOS window and type: IPCONFIG /ALL >C:\RESULT.TXT Open C:\RESULT.TXT with Notepad and copy/paste the entire results here. NEXT lets see if you can get out onto the internet with both names and IP's - its possible the IP number you get back on the first test is different to the one I post {I'm in UK} so use the number you get instead of mine ------------------------------------------------ try ping the name and then the IP see below start run cmd C:\Documents and Settings\wayne>[b]ping {the default gateway ipaddress you got above }[/b] C:\Documents and Settings\wayne>[b]ping[/b][quote] Pinging [] with 32 bytes of data: Reply from bytes=32 time=120ms TTL=243 Reply from bytes=32 time=107ms TTL=243 Reply from bytes=32 time=102ms TTL=243 Reply from bytes=32 time=101ms TTL=243 Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 101ms, Maximum = 120ms, Average = 107ms C:\Documents and Settings\wayne>ping Ping request could not find host Please check the name and try a gain. [/quote] C:\Documents and Settings\wayne>[b]ping[/b][quote] Pinging with 32 bytes of data: Reply from bytes=32 time=116ms TTL=243 Reply from bytes=32 time=113ms TTL=243 Reply from bytes=32 time=113ms TTL=243 Reply from bytes=32 time=111ms TTL=243 Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 111ms, Maximum = 116ms, Average = 113ms C:\Documents and Settings\wayne>[/quote]

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