Question about SanDisk Sansa e250 MP3 Player

1 Answer

Listening to audio book, device screen went black, no sound...

The device was fully charged and I have been listening to the book off and on all day. Sansa just stopped playing, screen to black. When I open WMP and connect the USB; the WMP will not acknowledge that I even have a device connected. Tried pressing both menu and center button together for 30 seconds, then menu alone which has worked many times in the past. No go.


Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Make sure the lock switch is not engaged. If it is not, you may have a hardware problem which will require replacement. If none of the methods below work, call Sandisk and get your player replaced if it is still under warranty:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On my kindle reading app, how to switch from reading to listening


Step 1: Make sure you have not only the Kindle app installed on your mobile device, but also the Audible app. It's the latter that will handle the heavy lifting, audio-wise. Update: According to Audible, the Kindle app has the necessary audio tech built in, and therefore the app itself is not required.

Step 2: The best way to see this in action is with a book that supports Whispersync for Voice. You can use Amazon's Matchmaker service to see which Kindle books you already own are able to be upgraded with audio, but you can also start with a freebie: Amazon is currently offering the classic "Black Beauty" for Kindle at no charge, with accompanying professional narration also at no charge. (After you "buy" the book, you'll see a button allowing you to "buy" the narration as well.)

Step 3: Load the Kindle app and open "Black Beauty." Tap anywhere on the screen to bring up the options menu, then look in the lower-left corner. You should see a headphone icon. Tap it, then tap the blue download arrow on the subsequent screen. This will start the download of the book's audio companion file.

Step 4: When the download is done, you'll see a familiar-looking set of play controls. Tap the big blue triangle to play/pause, or either of the quick-skip buttons to go forward or back in 30-second increments.
Step 5: To return to the text version, tap the little book icon in the lower-left corner of the screen. Because the book and audio editions stay in sync, you'll always be at the right location as you jump back and forth.

Dec 28, 2016 | Amazon Tablets & eReaders

1 Answer

No picture just black screen


sounds like the lamp went out in it. change lamp and u should get sound and picture

Apr 23, 2013 | JVC HD-52G886 52" Rear Projection HDTV

1 Answer

The screen on my garmin gps is dark/black but there is sound


Let the battery totally die, pressed the rest button and then charged the battery fully and then turned it on. The screen came on and it is working just fine now.

Jan 13, 2010 | Magellan Roadmate 1200 Car GPS Receiver

1 Answer

I have a Mitsubishi WT-42311. Last week the


where you saw blue it sounds like your blue crt is shorting out could be just the video amp so
i would suggest you have a tech look at it for and estimate

Nov 24, 2009 | Mitsubishi WT-42311 42" Rear Projection...

2 Answers

2nd gen ipod shuffle won't recharge- blinking orange light only


you need itunes to listen to the music on your ipod throughyour computer

Aug 30, 2009 | Apple iPod shuffle MP3 Player

1 Answer

It turns on but the screen doesnt t stays black


my laptop is experiencing the same problem , you should connect an external monitor to the net-book and see if there is any error message being displayed

Apr 02, 2009 | Acer Aspire One AOA150-1570 Notebook PC

3 Answers

SPI Digital Audio Player turns on temporarily


hi, i got this for christmas and you need to make it go dead and FULLY charge it or the battery weakens, also have you tried to turn it off by holding the middle button for 10 seconds? and when putting songs on it even after it sais it is complete on the computer screen still keep it on the charger connected to the computer for a while, that same thing happened to me but when i tried again and let it charge my song was on there.

Dec 18, 2008 | Audio Players & Recorders

3 Answers

No audio device installed on my laptop


I'm not sure whether this is the exact same problem, as I was having, but mine just randomly quit while I was listening to music this morning. I got messages saying "No audio device installed", but when I went to device manager, all my audio devices said they were working properly. If this is the case with you, simply restart your computer. It may take a couple restarts, but this should work. My sound was back even before it finished shutting down.

If it helps anyone trying to get to the root of this problem, I am running XP on a Dell B130 laptop, with the following devices listed in Device Manager:
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
SigmaTel High Definition Audio CODEC
Video Codecs
Hope this helps!

Jan 22, 2008 | Creative Labs Sound Blaster Audigy LS...

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

Gyula Lacz

Level 3 Expert

482 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...