Question about Intel Desktop Board D815EEA2 (BOX815EEAA2) Motherboard

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MY COMPUTER DOES NOT RECONIZE MY KEYBOARD OR MOUSE

I HAVE CHECKED AND BOTH WORK FINE ON MY BROTHERS UNIT BUT DOES NOT ON MINE

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  • arnelmacusi May 06, 2009

    how can you download and install if keyboad and mouse was'nt reconized.....

  • Dick
    Dick May 11, 2010

    Keyboard model? Mouse model? Are they USB components?

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1 Answer

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  • 183 Answers

You need to install driver for it so
just go to manufacturer web site and download driver.
and its hard to say exact driver without knowing model of your devices.
thanks

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Mouse works fine, keyboard stopped working..has fresh batteries in both


Check for a buttom anywhere on the keyboard that says connect. or a reset button. Any button on the keyboard might be the button that you need to press to tell your keyboard to start sending information to your computer again.
If this does not work. Turn off your computer. Restart it. And try the same thing again after restarting your computer.

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First check to see if it is windows compatible and for which version. If windows vista is a comptabile version then you are good to go. For drivers, if windows does not reconize the hardware and cannot install it automatically then yes a driver is needed, normally in this kind of stuff like mouse and keyboard it usually plug and play and windows should easily reconize it unless it was built for mac.
For a wireless mouse, it should come with a usb thumb transmitter and the mouse itself. Under the mouse should be a button that you need to press in order for the computer to reconzie it. Turn on your computer with the usb thumb adapter (transmitter) plug in, then under the mouse or somewhere on the mouse, there should be a button, ( small button) press this button and then see if mouse work. If a manual was provided, please look it over. If mouse don't work, then you got a bad transmitter, and will need to return this to back to the store if it's still under return deadline

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1 Answer

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Hi, Check in your Bios if Usb keyboard and Mouse Support is enabled, otherwise you can use a Ps2 Keyboard just to get to the desktop, then you should be able to install your keyboard and mouse, yor pc should automatically detect the devices

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  1. first check the bios.
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CHECK BIOS TO MAKE SURE IT DID NOT TURN ITSELF OFF WHEN YOU PLUGGED IT INTO THE USB.BIOS MAY HAVE TURNED IT OFF TO PREVENT A CONFLICT.RICHARDM69

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1 Answer

Problem in OS


If you are using the round plugs (PS1) then mouse and keyboard sockets are different, probably keyboard socket is broken.

If you are using usb, and mouse works on same usb port, then keyboard is faulty , even if it works on a different PC, probably a faulty contact inside.

A keyboard is an inespensive part , better buy a new one.

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There might be. Try the Keyboard and mouse on another computer and see if they work. By the way, are they wireless?

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