Question about Nikon Super Coolscan 5000 ED Film Scanner

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Nikon CoolScan 5000 ED not connecting to PC

We haven't used our scan in 2 years. We connected it to the USB port and turn in on. It blinked slowly for a few second and very fast for a couple more. Then it stays on.
We followed the instructions in the troubleshooting section in the manuel. It seems we have a communication error or a scanner hardware malfunction. We should be "contacting a Nikon service representative"...

help?

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  • snpshot_em Jan 18, 2009

    I have the same scanner and have not used it for a couple years. I cannot get my Dell computer to recognize the USB connection. Anyone with the same issue?

  • hullxsm Apr 17, 2009

    I just tried mine last night. Similiar scenario - not scanned in a year or so and both MacPro and Dell PC will not recognize the USB device. Tried de/re-installing software, changed cables, tried every USB port (because Nikon says it won't work using the front ports it has to be a dedicated port on the back) and different systems with different OS levels. Really a pain.

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We de-installed the software and re-installed it.

Posted on Jan 01, 2009

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