Question about SanDisk Sansa e250 MP3 Player

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Download pictures I am trying to download pictures. I keep getting an error message that reads unsupported media format. What does that mean

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It's Because the files you are trying to sync to you'r sansa is not the right type of format so it will not let you sync it on.

Posted on Dec 31, 2008

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I can view some pictures but for others I get unsupported media format. All pictures are Jpeg. why some can be viewed but not all?


The JPEG's that won't display are probably too high a resolution or the file size of the image may be too high. If you are using sandisk Sansa for instance you can use the Sansa Media Converter to change (lower) the resolution of the images, or you can use other software to alter the images.

Dec 28, 2014 | SanDisk Sansa Fuze MP3 Player

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You need to use the supplied Sansa Media Converter program to convert your pictures (and videos). If you've misplaced the SMC, you can download the Windows version from
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May 24, 2011 | SanDisk Sansa Fuze MP3 Player

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How can i get pictures on my mp3 it keeps saying unsupported media format ?


Use the supplied Sansa Media Converter program to convert and transfer pictures (and videos). If you don't have the SMC, you can download the Windows version from
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Feb 13, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

I tried loading pictures to my device but most of them read, unsupported media media format.


You need to use the supplied Sansa Media Converter program to convert your pictures (and videos) to a form the Sansa can handle.

Sep 12, 2010 | SanDisk Sansa Fuze MP3 Player

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Use the Sansa Media Converter to convert the video to a format the Sansa can handle. If you've lost the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0

Apr 06, 2010 | SanDisk Sansa Fuze MP3 Player

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wrong picture format. convert the picture format with sansa media converter

Jan 25, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

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If you get such as message on your PC, it means exactly that: you do not have the appropriate decoder or codec for the media file you are trying to display (or play for that matter).
Your MP3 player, if its just a MP3 playser such as the Sansa m230 will not be able to display pictures which are usually .jpg files (could also be .bmp or other picture formats) or video which are usually .MP4 or .AVI or .WMV

Dec 21, 2009 | SanDisk Sansa m230 MP3 Player

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I get the same message as above, unsupported media format please visit www.sasupport/sansa and get no help
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Home video from computer does not show on my


its an unsupported format try to convert the videos to mp4 i am 100% sure it will work if u convert them to mp4(mpeg-4) format

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