Question about Panasonic GigaRange KX-TG5240M Cordless Phone

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Answering machine rings busy?

I recently switched back to my phone's answering machine rather than the phone company's service. Now my anwsering machine only rings busy and does not take a message. I have tried everything mentioned in the manual "trouble shooting" section. Please advise what is wrong. Thank You

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6 Suggested Answers

  • 2460 Answers

SOURCE: Digital panasonic kx-t7633

The 7633 has a FWD/DND button. Is it blinking, lit solid or dark? It's designed to be pressed 3 times for FWD DND or OFF....It's programmed as follows, assuming that 500 is your voice mail access code:

From the intercom dial *7101. That sets DND. Dial 710x 500 # to set call forwarding where x-2 for all calls 3 for BUSY for for NO ANS 5 for BSY/NA. 7&8 are FOLOW ME commands and they have a different set of instructions ie Dial *7107 plus your extension to have calls come to the phone you're at and *7108 plus your extension to cancel it. I have never seen it used. *7100 cancels all forward and DND arrangements from your phone..

This is just hte command set for ALL CALLS. You can also set up forwarding for Outside Calls and Inside calls seperately and you can program buttons to do the forwarding.

Your Panasonic dealer has 2 manuals that you would find interesting, one is the TDA Operating Manual and the PTPM Manual. The operating manual has a complete set of programming instructions for the manager and users of TDA systems, the PTPM has a complete set of programming features that can be performed from a Panasonic 76XX display phone.

THe pdf's aren't huge and they can be sent to your email address if you provide one under the Ask Me button.


Posted on Oct 01, 2008

  • 2559 Answers

SOURCE: How do I retrieve messages on the Panasonic KX-T7030 phone?

  • Call into your mailbox (usually by dialing intercom 165)
  • Press 4, and 4 again (for "Incomplete call handling")
    By default, three options are enabled:
    option #1: leave a message
    options #5: call the operator
    option #6: return to top menu
  • Follow the audible prompts to disable options 5 and 6

Here are some other features you may need

  • Make sure your Auto Answer button is lit up, so you can receive intercom announcements, and respond hands-free.
  • Use the Call Forwarding (FWD) to send un-answered calls to another phone or to voicemail
  • Press BGM (or 1 on the touch-tone pad) for background music, if your system is equipped.
  • Use Absent Messages to show text messages on other people's phones when you are away.
  • Use System Call Waiting so your phone will ring even when you're on the phone. Press Intercom and dial 7311 to set it up, or 7310 to cancel.
  • Use Do Not Disturb (DND) when you don't want to receive calls. Press Intercom, press FWD/DND and dial 1 to activate, or 0 to cancel.
  • Press MESSAGE when you call a busy intercom number. This will turn on the MESSAGE light on the other phone, and the other person can tap that button to automatically call you back.
  • If you get a busy signal when you call an intercom number, you can signal the other person by dialing 1 (if that phone is programmed for System Call Waiting (above).
  • Dial 330 to make an announcement to all phones.
  • If you want your phone to automatically select an outside line when you pick up the handset, press PROGRAM, dial 99, dial 12, press STORE, press PROGRAM
  • Posted on Feb 12, 2009

    Vit Avaya BP
    • 211 Answers

    SOURCE: Line 1 of my phone is always busy.

    From your description it sounds that you have a short on your Line 1. Its either on DMarc of your carrier or it cross connected improperly. However your post is not clear on voicemail. In normal operation if busy it doesnt go to voicemail.
    Call your carrier first and report troubled line. Their technician will tell you what to do next.

    Posted on Mar 16, 2009

    SOURCE: Lost manual, need to change # of rings before machine answers pho

    hey u can chk in our Fixya site
    there are pages u can go thru this Showing Page 1 out of 64
    hope this help u

    Posted on Aug 06, 2009

    • 1 Answer

    SOURCE: kxa144azt cordless phone answering machine problem

    push int then# this is the menu for the answer machain um 00000 is the security code used to reset or reassign the hand pice

    Posted on Mar 04, 2010

    • 2460 Answers

    SOURCE: Changing Panasonic KX- T7630 Business Phone Answering Message

    You don't "lose" the manual, it comes on a CD. The Panasonic system probably has a TVA voice mail system and it requires you to change the Auto Attendant greeting from the message manager's mailbox. If you don't have the passwords for mailbox 998 and 999, you need to contact someone who has them and a layout of the system.

    Your Panasonic technician can guide you through the process.


    Posted on Apr 23, 2010

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