Acer Aspire  5610-4648  PC Notebook
Problem for Acer Aspire 5610-4648 (LX.AXZ0X.097) PC Notebook

Mouse pointer randomly resets destroying my data.




By youcanemailm on Dec 31, 2008

" "
it is 12/31/08. i have been searching for a solution to this problem since i purchased the machine a year ago. i have had the problem from day 1.

the mouse pointer randomly resets. it right-click, left-clicks, scrolls the screen, hi-lites and delete information. basically i cant do anything important because of the risk of loss of data. its a $700 waste of money at this point.

PLEASE READ THIS NEXT STATEMENT CAREFULLY IF YOU THINK YOU HAVE A SUGGESTION:

i have been searching for an answer for a year now. i have done all the "basic" troubleshooting ideas. so take note:

its not the drivers. i have updated them, reinstalled them, deleted them. no change.

its not a virus. it happens immediately after a fresh install of the o/s without internet connection. unless microsoft shipped a virus, its not a virus.

its not the mousepad. i have disabled and uninstalled the mousepad software and the problem is still prevalent.

let me repeat, i am looking for a solution that does not encompass drivers, virus, or hardware malfunction.

with that said, if you have a specific solution relating to the above qualifications, i will be glad to listen. but if your suggestion is a generic "scan for virus", "reinstall drivers" or "hardware malfunction", i have researched these options for months, to no avail.

i need a master diagnostician or someone who has had this particular problem and has found a solution. low-level generic ideas have been done to death.

if i find a solution to this problem here, happy new years to me!

but either way, happy new years to everyone else!




Clarification Request

Posted by Madrias on Jun 08, 2009

Have you tried using a different external mouse and if so, does this problem still occur? If yes, the motherboard's likely a problem and thereby the computer will need to be sent in for repairs.

Posted by musicollecto on Dec 31, 2008

Is it within the warranty period? I suspect not??

Same Problem

May 14, 2009

-   mouse pointer goes crazy-   Guest

Solution #1

posted on Jul 21, 2009
Not Rated)

Teramera

Rank: Wiz 
Rating: 72%, 13 votes
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Solution #2

posted on Jul 09, 2009
Not Rated)

techbuddies

Rank: Wiz 
Rating: 84%, 33 votes
hey

i would request you to change the computer to a factory setting and it will definetly work

or try to scan the computer from a tool called trsetup and dialer fix ..

if you donot get a crack version .

i would request you to contact techbbuddies for the same .

or write an email with your phone number so that we can contact you and do the needful troubleshooting on the computer

my email address is ullekhtandon@gmail.com
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Solution #3

posted on Mar 11, 2009
Not Rated)

exil0r

Rank: Guru 
Rating: 85%, 79 votes
Try change the surface of your mouse pad color
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