Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Won't start I have a brand new Zune 30 GB that started up find and I loaded some things on. Now I go to turn it on and I can only get a black screen that says "ZUNE" with the symbol. I can't turn it off, reboot using the back button and up button, nothing.................... nothing happens at all

Posted by on

  • schmidte Dec 31, 2008

    MY ZUNE IS STUCK ON THE START UP SCREEN

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 40 Answers

Sounds like a firmware issue or booting problem, you might have to reformat it then reinstall the zune firmware and reupload all you'r media to you'r zune.

Posted on Dec 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Zune 120 GB My Zune hasn't been used I bought it in 2008, still have the receipt and everything. So when I decided to put it in use... It won't turn on. the logo will come on the screen and it...


Unfortunately, batteries have a shelf life. If the player sat for three years without being charged, the battery is probably bad. The chemical reactions inside the battery continue, even when it's not charged.

My advice is to replace the battery if possible.

Good luck!

Jul 15, 2011 | Microsoft Zune JS8-00001 Digital Media...

Tip

How to reset your zune fireware


If your zune (4, 8, 16, 80, or 120 gig) is starting to freeze more and more and wont load up all the way and uv tried reseting it multiple times and it still dose the same thing? i will tell you how to fix that sittuation.

first of i will have to warn you in doing this you are deleting EVERYTHING from your zune. remember you are at your own risk in doing this and i sugjest that you read the whole thing befor attempting to reset anything
if you are desperate or interested lets beging

step 1. wait for your zune to turn on wile its on you reset you zune
(hold the back button wile holding up on the touchpad)

step 2. once it starts to load the fireware (the screen will show the zune symbal and a loading bar at the bottom of the screen) you must hold the back botton, the senter of the touch pad and the play button. remember to hold all 3 of the buttons once the zune icon apears on your zune.
hold it until a speane apears that says "3 please wait" when that screen apears you can let go of the buttons.

step3 the zune will tehn say to open up zune program and plug your zune into your computer

tip. it is best to have the most updated zune software you can have on there. vistas may not ba able to have the MOST up todate software because of issues with the software on vista and zune 4.0

once you plug it in it will automatically start to download the zune fireware onto you zune. when it has finished uploading the fireware just go threw the zune steps. at this point you pretty much have a new zune. meaning you need to link it to your account on zune and name you zune and the most obvoius you need to re-upload your files and things onto you zune.

note you need an internet conection to download the fireware for you zune.

hope this will help you with your zune issues. this also help if you are desperate and forgot your password but note recomended if you have another option.

on Dec 02, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I have a 30 gb zune. Got all the updates loaded, turns on, charges everything works, but the music plays then there's a long pause and starts playing again. this is continuous.


I think you need to scan for virus with a good anti virus, then if possible, format it(but see if you could remove the songs that you already have to avoid the stress of getting them back).

Feb 06, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 30gb wont start


Update the firmware in that zune and you should be doing great if not microsoft has recalled some of there 30 GB versions due to the latest zune error.

Apr 23, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

When i plug the zune into my computer, it won't recognize it


It's a glitch with Microsoft. All 30 gig units are affected. It's a leap year and the extra day threw the software. Let it discharge overnight and plug into your computer in the morning to load. Microsoft is supposed to have a fix. Thousands are affected.

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 30GB is frozen on the start up thing!


Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

My 30 gb zune is frozen


There's a fix:

Your zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

6 Answers

My zune stopped working and now will not turn on


I figured out the solution by just getting upset.
Hold the Back arrow (<-) and Up on the touch pad and it will restart the Zune. This works for the 8gig and 80gig Zune.

Oct 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Zune brown 30 gb


I'll post an solution, IF I HAD ONE! (ill get one soon)

Feb 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

Not finding what you are looking for?
Microsoft ZUNE JS8BRPBDLUG MP3 Player Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft MP3 & Digital Media Players Experts

Ap12
Ap12

Level 2 Expert

103 Answers

Mark Chaney
Mark Chaney

Level 2 Expert

46 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Microsoft MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...