Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

2 Answers

Ice maker not working

Ice maker not producing ice/ i had turned water source for a week . ice maker not working after turning water back on My model is ED5JHGXRQ00 with similar problem. I have water at the door but no ice production in the maker. My freezer is cold enough for everything to be frozen. I poured hot water into the maker to melt any stickers in there (sometimes ice pieces would hold up the mechanism) and it didnt do anything. Now that water is frozen and it still isnt doing anything. What do I do now?

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  • 8 more comments 
  • KidsDad Jan 02, 2009

    OK. The arm is down (ON position) and there is no ice behind the tray.

  • KidsDad Jan 02, 2009

    The tray is reinstalled but I do not see the button you eluded to. All I see is the arm the opens the dispenser chute to the door. That is back through the opening for it but I dont see the switch.

  • KidsDad Jan 03, 2009

    Sorry. Im gonna need a little help finding this stuff. I do not see the thermostat for the ice maker. Does the front panel of the icemaker come off? I dont see screws or anything for removing it. Will I need to take the back panel of the fridge off to get to these things? (I do electrical maintenance at work but I dont do appliances- so I know what I am looking for I just dont know how to get there)

  • KidsDad Jan 12, 2009

    OK. I found the front of the maker does come off. After work tonight I will open it up and check the fuse . I think its in there.

  • KidsDad Jan 20, 2009

    I disassembled the ice maker and could not find the fuse. I did find my share of cheap parts though. Good thing I spent a little extra money to buy a Whirlpool. I couldnt find the thermostat either it must be in back......but I did find the motor. I read across the contacts that feed the motor plate (thats what I will call it) where the motor and what I believe is the turning gear. It read 120VAC across the contacts. I dont know if this confirms the fuse is OK or not as I could not find it. I tried to take an ohm reading across the motor coil but it read open. Im not sure if my fluke ohm range is too high so I will read it at work on a better meter. Am I correct to be expecting approximately .3 ohm coil if the plate reads 3W? If the motor resistance is OK where am I going to find the thermostat and fuse? Again, the freezer is working OK just not making ice.

  • KidsDad Jan 20, 2009

    After reasearching the correct power formula I see the motor should have a 4800 ohm resistance. I read 4300 across the leads. Again, I do have 120VAC @ the connection where the motor and assembly clip into the power. The motor seems to be OK (based on resistance readings anyway). Will I have 120VAC at that power connection if the thermostat or fuse is bad?

  • KidsDad Jan 22, 2009

    I vacuumed some of the coils off when I was down there looking for the fuse and whatever else. Some werent accessible so they are still dirty but I got as much as I could. It was pretty filthy.



    Your opinion of the motor being bad, was that based on the readings I took (120 present at the panel and the motor resistance readings) or is it your opinion based on experience that these are more often than not the problem.



    I just have heard a little about the solenoids/valves failing in some too. Im just looking to sense your confidence level before I go buy parts.



    Thanks much for your help.

  • KidsDad Jan 23, 2009

    I didnt think about it yesterday but even though the motor ohmed out OK it could still be frozen up or just flat not rotating like it should. Its not an open winding but it could still be malfunctioning.



    Im not sure exactly where you consider where my ice dispenser is. I have an auger in the ice collection tray that feeds the chute in the door. Its made and stored in the ice maker in the freezer and the door is basically just the chute and trigger.Based on that, I would figure it is on the shelf in the freezer. Why is that significant?

  • KidsDad Feb 13, 2009

    Will be ordering a motor/assembly in the next day or two. Is there a trick to installing the motor without knowing what alignment the motor is in versus the maker shaft and on/off switch arm?

  • KidsDad May 24, 2009

    I found the icemaker on eBay for $36 plus shipping. It was installed in 30 minutes since I didnt have to replace the thermal fuse/wiring harness....(that looks harder). Plugged fridge back in and 3 hours later I am making ice with no adjustments needed. So it appears that it WAS the motor assembly.

    Sweet, what a relief to have this off my 'honey-do' list. Im very satisfied with the assistance provided. Thank you.

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2 Answers

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Hi,

The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

Posted on Dec 31, 2008

  • Priya darshan Jan 03, 2009

    If you need any more help let me know.

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Hello, let's see what you need.
First, is the arm down on the ice maker control? If so remove the ice dispenser and make sure there isn't any ice built up behind it. Then put the ice dispenser back in making sure it pushes the button on the ice maker.

Posted on Dec 31, 2008

  • 3 more comments 
  • David Robinson Jan 03, 2009

    Sorry, the button is on GE fridges. There should be a fuse next to the thermostat for the ice maker. Otherwise it may be underneath behind the front cover on the circuit board. Take a look for it and let me know what you find.

  • David Robinson Jan 21, 2009

    This Whirlpool 3417943 Ice Maker uses an electric motor, an electronically operated water valve, and an electrical heating unit. This ice maker hooks up to the plumbing line in your house to provide fresh water for ice cubes. The water-fill valve supplies household water to the ice maker. When the water tray thermostat senses that the tray has reached a certain temperature, it signals the ice maker to begin ejecting the cubes

    It would seem as if your motor is bad. To replace it you have to buy a module assembly for about $75. Or you can replace the entire ice maker for about $105.

    At the front of the refrigerator and down at the bottom there is a vented cover. Most of these are held on by screws or spring clips. You may have to open the doors to remove it. Inside you should see a circuit board and a folded up paper. The paper is the tech trouble shooting guide. That should help you with checking voltages etc.. If it's not in the front then pull out the fridge and check in the back bottom. Remove the cover to access. It's important that you replace the cover because it controls the airflow over the coils. While your down there, vacuum the coils off. This will help you fridges efficiency. Good luck and let me know what you find.

  • David Robinson Jan 22, 2009

    Hello, because you said that the motor has voltage but, it's not operating would tend to indicate that it is bad. The solenoids are for the water flow controls. Is your ice dispenser in the door or on a shelf and dispenses through the door?

  • David Robinson Jan 23, 2009

    Just narrowing down the exact icemaker you have.

    Use this link for a troubleshooting guide. It is for the ice bin in the door but the ice makers are very similar.

    http://adcxns1.whirlpool.com/Service/Srv...$FILE/4322658A.pdf

  • David Robinson Feb 13, 2009

    There is no reason to replace the motor when the entire ice maker is so cheap. Use this link to order a new ice maker.



    http://buyitnow64.stores.yahoo.net/whice...



    Good luck and let me know if you need anything else.

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1 Answer

Ice maker not making ice. do have water, no ice


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

Aug 29, 2009 | Kenmore Refrigerators

1 Answer

I just changed the water filter and in my fridge and now my ice maker had no water flowing to it.


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Jan 06, 2009 | Refrigerators

1 Answer

Ice maker won't quit dispensing ice cubes don't have ice skates!


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repair

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2 Answers

Ice maker stop making ice for kenmore 106.56352500


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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1 Answer

Ice maker not working


Hello.

First of all you need make sure that your freezer is freezing enough. Sometimes everything will seem to be freezing ok, but it won’t be cold enough to make the icemaker work. The best way is to squeeze your ice cream, if you have any that is.

Then you need to make sure that the ice level sensing arm is in the down/on position.
Also make sure that the ice bucket is positioned properly so as to trigger the ice bucket sensing switch.

If all of this checks out ok, let me know and I can guide you through an icemaker diagnosis by forcing it into a harvest mode.

Dec 05, 2008 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.


Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
Please remember to leave a rating!


Oct 21, 2008 | Refrigerators

2 Answers

Ice maker not making ice refrig.model#gsc23kswc ss


Check the following suggestions from repairclinic:

The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Oct 10, 2008 | GE Refrigerators

1 Answer

Side by side refrigerator


The ice maker is not producing ice or not enough ice

 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
 Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
 New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
 Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
 Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
 Reverse osmosis water filtration system connected to
your cold water supply?
This can decrease water pressure

OR
The water dispenser will not operate properly

 Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
 Kink in the home water source line? Straighten the water
source line.
 New installation? Flush and fill the water system.
 Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
 Is a reverse osmosis water filtration system connected to
your cold water supply?

GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM

Jan 31, 2008 | Whirlpool ED2FHEXN Side by Side...

2 Answers

Icemaker will not was dispense ice


My icemaker stopped producing ice. We turned off the water line to it when we went on vacation for a week. We turned the water back on when we got home and since that time it won't produce ice. We can still get water from the door dispenser though.

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