Question about Microsoft Xbox 360 Console

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Have sound no picture and 2 green rings around power button

I thought the console was warm and bought a new cooling fan from game stop. immediately after installing it, i got no picture but did have sound. I also have the 2 green rings around the power button.

HELP ? !

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  • Anonymous Dec 31, 2008

    Have you tried the xbox website the "offical website" it has helpful hints on there to trouble shoot your problem look under support.

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They are green?!? usualy when people have problems with  the xbox 360 hardware, the lights turn red. This xbox 360 may have a birth defect... Best thing to do is call 1800-4my-xbox. Talk to a representative about sending your xbox in, ONLY if you have not voided the warranty. If so, you will most likely have to buy a new xbox or new motherboard for it.
Also try changing your video settings to tv instead of hd, or hd if it is plugged into a hd tv. You might have toggled the HD switch on the video/audio chords.

Posted on Jan 01, 2009

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My ps3 won't turn on. I try to press the power button and it turns on for 2 seconds, followed by a yellow light where it's normally green and then beeps 3 times before flashing a red light.


Hi pinstripes61,

Sadly it sounds like your system is overheating and shutting down as a precaution. Make sure your system is getting as much ventilation as possible. If your system has been getting enough ventilation it would indicate that something is causing the cooling system of the console to malfunction. It's probably saveable but i would suggest you stop using it and contacting tech support immediately.

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I have the red ring of death


okay dont panic YET!

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I have a new console but have not used it for about 3 weeks, the console switches on but there is no green ring around the power button and it wont connect to any controller.....any ideas Jas


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Jun 23, 2010 | Microsoft Xbox 360 Console

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My xbox 360 has a red ring around the power button.... how do i fix it????


If you are technically minded, this is very simple to fix, the hardest part is taking the consle apart.
there are many kits with self explanatory instruction available on the web, but try to find an all metal kit, ones with nylon washers only solve the problem in the short term.
once the case is opened, u need to remove the fan shroud and fan assembly, then remove the motherboard from the casing. turn the board upside down, and CAREFULLY!!! prise off the 2 silver x clamps from their locating lugs, the 2 processors/heatsinks can then be removed.
Clean all traces of thermal compound off the board and heatsinks using either white spirit or an alcho solution, if using w/spirit dry thoroughly.
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Mar 12, 2010 | Microsoft Xbox 360 Console

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My xbox 360 has the green ring and it turns red and shuts me off the game what is wrong .


that is called the red ring of death which is basically the processors overheating, you can try purchasing an intercooler unit which connects to the back of the console and you connect your power supply to it that way you'll have a constant fan cooling your machine you can get one from game stop, walmart etc. for about $20 if the red ring stays on after that you would have to send in the console for repair microsoft generally charges around $140 360 pros charge about $90 and provide a 90 day warranty you can contact them at 800 618 7215 for more info. Hope this helps

Aug 05, 2009 | Microsoft Xbox 360 Console

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No picture just sound


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Jul 02, 2009 | Microsoft Xbox 360 Elite Console

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try difrent powerbrick and take the extra fan out

Jun 18, 2009 | Microsoft Xbox 360 Console

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My playstation 3 fan runs constantly and don't seem to stop unless the power is off.


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No Power with 3 red light


hmmm.. The Ring of Death.

The 4 rings mean power faliure.
The 3 rings mean the CPU has been melted.
The 2 rings mean there is a CPU overheat error.
The 1 ring means there is an internal error.

Hope this could of helped you.

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