Question about Fargo Persona C11 Thermal Printer

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Ribbon keeps breaking

I just printed out a few cards and then after some good prints now its breaking the ribbon. Whats going on?

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It might be because the printhead is heating up too high, and burning the ribbon.
Try lowering the heat in the driver.

Posted on Jan 06, 2009

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Clean all the rollers. Try to calibrate the ribbon sensor. Check springs.

Posted on Feb 20, 2009

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Printing to dark and intense. tightened screws now the ribbon keeps breaking and not print properly


It's hard to say based on the fact that your have already tightened screws. Without knowing which ones this may have caused the issue. One of the screws on the printer head is a set screw for the angle. If this is not set correctly it may break the ribbon. Based on your description of the colored ripples this means you are printing too hot and the ribbon is wrinkling under the heat. The only way to adjust this is to alter the printers internal head resistence settings. You would either have to succefully print a test card, or look at the under side of the print head to find the value. This should not be adjusted more then 300 points from the default value on the print head itself. to adjust go to printers and faxes, and right click the printer, go to printer properties (or just properties), device options, tools, properties, in the command line you must put the new value.
!R_XXXX ( where "_" is a space, and the xxxx is the value on the print head. hope this helps.

Oct 13, 2012 | Zebra P330i Thermal Card Printer

1 Answer

Good afternoon, I am having problems getting my printer to print a complete card without telling me that the ribbon is broken. The error code I am receiving is PR-01724 The Printer I am using is the...


PR-01724 Ribbon Break

The print ribbon is broken.

Possible Cause 1: The print ribbon has broken or is not installed.

Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge.
NOTE: Do not switch take-up spools when fixing.

Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.

Solution 2: Load a new roll of monochrome print ribbon.

Technical issues:

•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.

•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.

•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.

•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).

•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.

Jun 20, 2011 | Datacard SP55 Plus Printer

1 Answer

The printer breaks the silver hologram ribbon everytime i print.it only break the silver ribbon when i do holograms


If your ribbon is breaking while printing a card, there area few things to look at.

  • Check that the printer driver has the appropriate ribbon selected. If a different ribbon is selected on the driver other than what you are using in the printer. Go into the driver and change the setting to the correct ribbon.
  • Another reason your ribbon may be breaking is because the "X" offset is set too low or too high, in other words the printing is beginning too close to the left side of the card, or ending too much to the right side so when the print head goes down to print on the card, the ribbon gets sliced because the print head and the edge of the card knife the ribbon. In order to eliminate this problem, increase or decrease the "X" offset value. I recommend a minimum of three digits up/down depending on the circumstance. For example: X-offset = 06...increase X-offset to 09. If the "X" offset is to high...EX: X-offset = 20...decrease X-offset to 17. Do not increase or decrease the value by more than 5.
  • If ribbon appears melted onto card, the print head may be damaged. Do not try adjusting. Immediately contact your re-seller or Zebra technical support.
  • If ribbon is breaking and nothing is being printed onthe card, contact your re-seller or Zebra technical support.

Dec 04, 2010 | Zebra P330i Thermal Card Printer

1 Answer

RIBBON BREAKE


Several things can cause a ribbon to break. Let's start with the simplest - cleaning. Use your cleaning kit to clean the rollers and print head. If the rollers are dirty, cards can slip and cause ribbons to break. Another is the TOF setting. If the print image is too close to the front edge, the ribbon will break.

Check these 2 things and see if this helps!
onlineidtech

Feb 23, 2010 | Fargo DTC-300 Thermal Card Printer

1 Answer

I have a zebra z6mplus the ribbon keeps breaking


You may have your contrast set too high. If it breaks as it feeds under the printhead (while printing) your contrast may be set too high.
You also could have a ribbon spindle issue. Are both ribbon spindles turning?

Jul 08, 2009 | Zebra Z6M Plus Thermal Label Printer

1 Answer

DataCard printer ribbon breaks


First, what color is it breaking on? Yellow, Magenta, Cyan, Black, Topcoat?

Next, I would do is clean all the rollers in the printer with isoprophyl alcohol (99% if you can find it, 91% is ok, 75% is you're in a bind). This is a common problem

Then, load the Printer Diagnostics from your print driver CD. In diagnostics, you can set the BASE POWER for YMC, K or Topcoat. The base power is totally different from intensity. As the printhead gets old, you may need to back off the intensity to keep the ribbon from breaking.

Lastly, take a look at the ribbon:
Is the image placed in the same spot of the ribbon on each panel or does it move (creep) higher or lower? This creeping action is caused by many things and would be best to be serviced by a technician.

Finally, printhead replacement. About $695 MSRP

May 26, 2009 | Datacard Group ImageCard Platinum Printer

1 Answer

Ribbon is breaking constantly in every print of card


in order of most likely
1 edge to edge settings in printer tool box are off.
2. print ribbon carriage (blue part you put the ribbon on is bad)
3. Bad ribbon
4. dealer needs to service to calibrate print head temp
tulsabiz.net for more info

Mar 27, 2009 | Datacard SP35 Printer

2 Answers

Data card sp35 plus ribbon break


There could be either of the following issues:

1. Check the print head temperature to make sure that it is hot enough to transfer the ribbon to the card.

2. The surface of the PVC card may not be image compatible. Try another brand of card or opt to 60/40 composite cards for testing.

For technical assistance by blog for id card printers, see our blog at www.safecardid.com/blog/

Jun 20, 2008 | Datacard SP35 Printer

1 Answer

Breaking Ribbon


Ribbon breaking continuously is caused by 2 common problems. 1. The printhead is going down before OR after the card has passed through. You would know this when you open your cover, and unlock you printhead, is the break before or after the card? Try printing the test page from the driver. That doesn't print "Edge to Edge" so if this is the problem, it should not break. 2. The print head heat settings are too high. If this is so, you can change this on the printers menu panel. I can explain more information, once I know your problem.

Jan 15, 2007 | Fargo DTC525 ID Card Printer

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