Brand new, out of the box! Plugged it in and absolutely nothing happened!
SOURCE: Belt wont stay on Bissell
make sure the roller turns freely with almost no resistance if not get a new roller.
SOURCE: my bissell helix cleanview vacuums brush doesn't
Sounds like the beater brush is frozen and won't turn. Remove the beater brush and clean off all debris, especially at both ends. You will find a square(?) piece at each end of the beater brush that holds it in place. This need to turn freely. Put a little WD40 on these where the center rod of the beater brush enters the small holders and turn by hand until they turn freely. Once this is done, assemble with new belt, making sure the belt is put on properly. If the belt is missing and you need to replace, I would still do the cleaning on the beater brush. It should move freely when you turn it by hand.
SOURCE: the turbo brush attachment on
The turbo brush may just need to be cleaned. If hair or other large debris gets wrapped around the brush, it can prevent it from spinning. Since the top of the turbo brush is clear, you can look in and see if there is a lot of hair wrapped around the brush. If so, you can open it up by removing the two screws on the bottom of the brush and popping the clear cover off, then cleaning all the debris from the brush (scissors work well if its hard to get dog hair off). Be careful to see how the brush goes back together as you take it apart.
If cleaning the brush doesn't fix it, the belt might be broken. As you're looking at the top of the brush, there is a little belt that goes from the brush itself to the large blue/green gear (it's red on some models) so that if you reach your hand in and turn the gear, the brush should spin. If this belt is broken or missing, it will need to be replaced. You can probably find a replacement belt online, or you can order a whole new turbo brush from the Bissell website for $24.99.
SOURCE: the turbobrush for my cleanview helix 22c1 is not
It's probably either just dirty, or the belt is broken. If it's dirty, you can just take the cover off (two Phillips head screws on the bottom) and clean everything off the brush.
If the belt is broken, you can tell by turning the large gear at the back of the brush -- if the brush turns when you spin the gear, the belt isn't broken -- then you'll need to replace it. You can buy a new belt online, or you can buy a replacement Turbo Brush directly from Bissell ($24.99).
Hope that helps!
115 views
Usually answered in minutes!
×