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Check the remote control for its infrared emission first. You can check it with the help of a cellphone with camera. Eventhough human eye cannot detect infrared rays, electronic cameras can. Put your cellphone to camera mode, place the remote control [ replace its batteries with new ones]; at about one feet away from the camera lens, and press each button on the remote control. If infrared emission is there, you can see its image on the cellphome camera screen. If there is infrared emission for all button press of remote control; the infrared sensor inside your TV is faulty. It should be replaced with same type and number. If there is no infrared images, the remote control is not working, and should be replaced. Check the battery contacts of the remote battery compartment for any rust or dirt. Clean it well before replacing new batteries into it. OK.
If you're going to replace the remote, I would advise replacing it with an original Element remote. Finding a universal remote to work with Element TVs is purely trial and error - in many cases error!
I can help you to find either a replacement original remote or a universal that will work with your TV, but before doing so, you really need to check whether it's the remote that needs to be replaced. When TVs fail to respond to the remote control, it can be due to a fault with the infra-red (IR) receiver in the TV. Before buying a replacement, please test your remotes as follows:
1. Get someone to point the remote at you and press some buttons while you look through the viewfinder of a digital-camera or camera-phone. You should be able to see white flashes from the end of the remote through the viewfinder. This works better in a darkened room but it needs to be light enough for the digital camera to function.
If you don't have a camera-phone or digital camera . . .
2. Take the remote into a dark room - totally black works best. Point the end of the remote which you point at the TV towards you and press some buttons. You should be able to see faint red flashes emitted from the end of the remote. This is not to be confused with the indicator light near the top of many remote which illuminates when you press a button.
If the remote is working, it may still be possible to get the TV to respond again. Please try this first and let me know the results of the test. I will then be able to assist you in finding a replacement remote - or possibly even get the TV to respond again. Please reply to me by clicking on "Add a Comment" below your question.
either the remote is bad or on the tv the circuit board at has the remote receiver on it is bad. If you bought it new and it has a warranty contact them for service. If not you could try programming a universal remote to see if it will work your set.
more likely the remote sensor is misaligned in the tv, and it needs to be pulled out straightened and replaced back in , maybe even the receiver board will need to be replaced. they are small in size and if the tv is in warranty then it will be easy to get it replaced. the picture does not interfere with rf or ir signals the image is passive. to check the remote you could simply tel direct that the remote stopped working (no matter what tel the phone person it doesnt work... that will get you a new remote and then you will know if it is the tv or the remote.
1. Get camera phone
2. set camera phone to to take picture
3. point remote at camera and look at the camera display
4. press buttons on the remote, you should a light from the Remotes IR.
5a. If NO light is seen, your remote is broken. you can try replacing the batteries to double check
5b. if Yes, light is seen. Your remote is working and you may have a problem with the TV.
As a double check, get a remote you know is working and try the same thing to verify that you are checking the remotes correctly.