DCP 7020 can't scan documents to file, etc

Install the scanner driver from the CD provided. Scan your document, save it and attach to your email.

Try opening the Scan function from the computer and pull it from the MFP printer instead of being at the scanner trying to push it to the computer. Your Brother DCP 7020 would have to be on the same network and installed on the computer you are trying to use. Check your usb cable, Ethernet cable or if wireless - check the Wi-Fi connection settings (network name and correct passphrase).

Cartridge or Fuser replacement.

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I dont understand your problem but if you like this telefone numbre 1-888-800-7303 is a technical support of Brother.

Hello,
Your printer must must be connected to the computer. Does the MFC say Check connection? The Brother software must be installed. It creates a folder called ...\Control Center 3\Scan inside the user's My pictures folder where the scanned pictures are stored. That is what I get when I use the Scan button on my MFC-5460CN. If you use the Control Center you can choose the target storage location as well as the picture format (.pdf, jpg, etc.)

Hope it helps

I used another computer with an older version of word.

I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.

with Brother -photo capture-copy-fax-scan machine, I can do except scanning. Please show me how to enable scanning