Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Stuck on startup screen.

I've tried restarting with the back and the d-pad left.
I've tried restarting with the back and the d-pad up.
I've tried restarting with the back and the d-pad down.
And I've tried holding down the play/pause button to turn it off.
None of these got it off of the startup screen.
Please help! My 30 G Zune also froze today!!

I guess MS and Y2-K9 are both dogs. If anyone knows of a fix please passs it on...I'm thinking of throwing my brick through a window...but then I'd have to replace a window and a typical malfunctioning MS product.

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  • Anonymous Dec 31, 2008

    all of thezune in the same date

  • part851 Dec 31, 2008

    Frozen at the start up screen. The progress bar gets about 95% of the way and then the thing just stops. Doesn't react to anything. I tried running the battery out and recharging to no avail.

  • randalljo Jan 01, 2009

    Ummm... I'm with you. My zune just randomly died today.

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So it turns out many Zunes have had this problem including mine. Here are the official suggestions from the Zune Website.
My Zune 30 is frozen. What should I do?
Follow these steps:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune!


There ya go.

Posted on Jan 01, 2009

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Http://www.foxnews.com/story/0,2933,474690,00.html
see this story

Posted on Jan 01, 2009

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Pull the case apart and pull the battery out for about thirty seconds. put it back in and back together and it should work.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Posted on Dec 31, 2008

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