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Re: computer will not accept new printer photosmart c7200
Try disconnecting the printer from the USB port and re-install the software program and when the program asks you to plug in the printer, do so and it should work. This is a common mistake people make, connecting the printer before they install the software. This may now always be the case. Hope this helps. Bud
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Some computers will not acknowledge your flash cards. Depending on your flash card, your printer & computer to make sure they are compatible. Try opening your computer Icon to see if card is accepted. then click in your card to see if any file are in. You may have to load your printer software again..
This error means ink system failed. To troubleshoot this issue you'll need to remove the ink cartridges and would need to turn off your printer, unplug it and swap its USB port with other device and then insert the cartridges and switch on the printer. This will reset the internal error code.
Please do accept this solution and revert for further assistance.
The printer displays an assert error code. Assert error codes indicate that the printer has an internal condition that may respond to a hard reset of the printer. Beyond that, service may be required. This document applies to the following products:
HP Photosmart p1000/1000, p1000xi printers
HP Photosmart p1100, p1100xi printers
HP Photosmart 1115 Printer
HP Photosmart 1215, 1215vm, 1218, and 1218xi printers
HP Photosmart 1315 Printer
SOLUTION: Hard reset of the printer
A hard reset of the printer may clear the error. Here is how to perform the hard reset:
Shut down the computer.
Open the top cover of the printer and remove the print cartridges.
Close the top cover of the printer.
Press the power button on the printer to turn the printer off.
Disconnect the communications, (USB or Parallel), cable from the back of the printer.
Disconnect the power cord from the back of the printer for one minute.
Reconnect the communications cable to the printer.
Reconnect the power cable to the printer.
Press the printer power button to turn the printer on.
Open the top cover and reinsert the print cartridges.
Close the top cover and print the calibration page.
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud