Question about Apple iPod touch

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My iPod touch will not work

My ipd wont connect to my computer or itunes whenever i connect it into the computer. it turns on to the recovery mode screen and it wont charge or do anything else.

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  • drum956 Jan 03, 2009

    that dosen't seem to work the computer just tells me the same thing that it would when i connected it last

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  • 8,596 Answers

Generally, the recommendation for this issue is to open up the Control Panel and go into Programs & Features. Remove ONLY Apple Mobile Device Support and iTunes. Restart the computer, then download a NEW copy of the iTunes installer from http://www.apple.com/itunes/download/ and complete the installation.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

  • Corey Knoettgen
    Corey Knoettgen Jan 03, 2009

    I must have been blind the other day - You need to Run the Apple Recovery Tool to get out of Recovery Mode - you can even call Apple and they'll tell you how to do it

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1 Answer

Recovery mode with out using the power button


An iPod Touch's "Recovery Mode" is for alleviating major operating system issues.
Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit.
The goal of this total system recovery is to revert the iPod to a stable, usable version.
Before you use Recovery Mode, exhaust other troubleshooting methods.
In some cases, Recovery Mode is triggered automatically after a failed system update or system restore.
When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process.
You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Turn on your computer and open iTunes.
If you are prompted to download any new iTunes updates, install the updates before proceeding.
Plug an iPod USB cable into your computer.
Do not plug the other end into your iPod Touch yet.

Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen.
At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
Click "OK."
Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
Click on the "Home" tab, and then click "Restore."
Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again.
The restoration process takes a few minutes.
Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Jul 31, 2013 | Apple iPod touch

Tip

How Do I program my iPod Touch


<p>Completely reprogram your iPod touch by performing a "Restore". Do not let the name fool you, Apple's restore feature restores the original factory settings, so the iPod unit is clean, except for the operating system. Access to restore utility in iTunes. If your iPod is frozen or stopped working, first manually reset, and then restore in iTunes. <br /> <p><br /> <p>1. Hold the "Sleep / Wake" button and the "Home" button at the same time as your iPod is frozen or unresponsive. Holding the button until the display converts the iPod Touch in recovery mode. <br /> <p><br /> <p>2. Press the "Home" with one hand while you connect your iPod to your computer with disabilities with the other. ITunes will ask you to restore your iPod in recovery mode. <br /> <p><br /> <p>3. Click "OK" to start the recovery process. When iTunes is finished, your iPod Touch is completely reset, ***** except for the original operating system, and ready to reload with new data. <br /> <p><br /> <p>4. Connect the iPod Touch directly to your computer as usual, a restore point to start, without going into recovery mode. Open iTunes if it does not open automatically. <br /> <p><br /> <p>5. Click the name of your iPod under Devices in the left pane of the iTunes window. "Summary" tab open. <br /> <p><br /> <p>6. Look for the "Restore" button to the center of the window. Click this button. <br /> <p><br /> <p>7. Confirm that you want the iPod Touch to its original factory settings. This is your last chance to change his mind. <br /> <p><br /> <p>8. Wait until iTunes has finished. The iPod is restored to its original factory settings. <br />

on Aug 05, 2011 | Computers & Internet

1 Answer

Ipod touch model a1288 is disable forgot passcode and wont let me connect to itunes messages says enter passcode to connect


The most logical option would be...
- Connect your device to iTunes (The same computer it is set to sync with)
- Hold the power and home buttons
- After the device shuts down, release the power button
- Your device should then be in recovery mode, at which point you may release the home button upon seeing a message on iTunes that basically says it has detected an iPod in recovery mode.

Jan 14, 2013 | Apple iPod touch

2 Answers

Help please tell how to exit recovery mode


How to Fix an iPod Touch Stuck in Recovery Mode With a Free Program
An iPod Touch's "Recovery Mode" is for alleviating major operating system issues. Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit. The goal of this total system recovery is to revert the iPod to a stable, usable version. Before you use Recovery Mode, exhaust other troubleshooting methods. In some cases, Recovery Mode is triggered automatically after a failed system update or system restore. When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process. You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Things You'll Need
-Apple iTunes-USB cable


Instructions
1 Turn on your computer and open iTunes. If you are prompted to download any new iTunes updates, install the updates before proceeding.
2 Plug an iPod USB cable into your computer. Do not plug the other end into your iPod Touch yet.
3 Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
4 Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
5 Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen. At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
6 Click "OK."
7 Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
8 Click on the "Home" tab, and then click "Restore." Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again. The restoration process takes a few minutes. Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.

Dec 24, 2011 | Apple iPhone Audio Players & Recorders

1 Answer

Ipod keep freezing with only the apple showing on screen...wont do anything else...says port is not found


1) Start iTunes.

2) Power the device on by holding the sleep/wake and home button for about 10 seconds. Release the sleep/wake button, but keep holding the home button.


3) If you did it correctly, the device will be showing either a connect to itunes screen (recovery mode) or a black screen (DFU mode) We are trying for DFU mode here, but recovery may work too. Connect the ipod to your computer. iTunes will tell you that it has detected an iPhone or iPod touch in recovery mode.


4) If you see the iTunes icon and cable on your iPhone, your device is not in DFU mode, but in recovery mode. Your device's screen will be black when you are in DFU mode. I always have to try this several times so succeed.

5) Connect your device back to your Pc/Mac and press SHIFT+CLICK (pc) or COMMAND+ CLICK on the restore button.

6) Select the firmware version you'd like to install from your computer. You can google for ipod touch firmare to download the file, or just let it update right from apple.
7) Wait for a couple of minutes and your iPhone/iPod will be as new.

Jan 07, 2011 | Apple iPod touch

2 Answers

My iphone is not turning on. It is jail broken the problem is whenever the iphone goes off i have to jailbreak it each time. Now also i have dome the samething but its not working. Its not turning on.


Try to reboot the iPod, just in case it has crashed
  1. Hold the top button and the home button for about ten seconds.
  2. A bug can stop the screen from displaying, sometimes you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in to the computer and try the reboot method again.
If you are still unsuccessful in turning on the iPod, but the iPod shows up in iTunes, try restoring from iTunes to fix any bugs causing the issue
  1. Plug the iPod in to your PC, go into iTunes and click the iPod's icon on the left side of the screen.
  2. In the iPod Summary Screen, click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
If you are still unsuccessful in turning on the iPod, but the iPod doesn't show up in iTunes, try putting the iPod into recovery mode
  1. You can put the iPod into recovery mode if it has a charged battery.
  2. Start by holding down the home button before connecting it to iTunes, then continue to hold the button until iTunes recognizes that the iPod's in recovery mode.
  3. Recovery mode allows you to perform a restore when you're when an iPod fails to turn on or display anything on the screen.

Jun 30, 2010 | Apple iPhone Smartphone

1 Answer

I can not get my code to work on my ipod touch


The only way to reset it if you really do not know the password is to put it in restore mode and connect it to iTunes for a full restore. You cannot restore it in iTunes unless you are in restore mode since you do not have the password.
ALSO! Please know that once you put it in restore and connect to iTunes for the restore process, the apps and songs on the actual iPod Touch will be gone.
Anyway, to put the Touch in restore mode do this:
o put the iPhone / iPod Touch into recovery mode:
- Turn it off (hold the power button on the top down for a few seconds then slide the red slider across from left to right).
- Press and hold the home button (the button on the front, under the screen)
- While still holding the home button, plug it in to the computer
The screen should show something like this:
recoverymode.jpgiPhone / iPod Touch Recovery Mode
You should now be able to use iTunes to restore the iPhone / iPod Touch by clicking the Restore button.

Good luck!!

Apr 02, 2010 | Apple iPod touch

1 Answer

My itouch is disabled how do i unlock it


Plug the iPod touch into the computer that it was last synced with.

Once iTunes recognizes the iPod you should be able to unlock it with your password.

If you do not remember your password or you still cannot unlock the iPod, then you should try to restore the iPod.

To restore the iPod:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3) Continue to hold the Home button until the iTunes symbol appears on the iPod's screen. The iPod is now in recovery mode.
4) After iTunes has recognized that the iPod is in recovery mode, follow iTunes instructions and restore the iPod.

If restoring the iPod doesn't work, then you will need to call Apple customer support.

Nov 14, 2009 | Apple iPod touch

1 Answer

My iPod touch went all white then after I reset it the screen just went black and wont turn on now. Please help me!


  1. Back up your iPod Touch's data to your computer before the restore to prevent losing data. You'll need to reinstall it after the restore process.
  2. Connect to the internet and install the latest version of iTunes from the Apple website.
  3. Make sure your iPod Touch is connected to your computer.
  4. Pick "iPod Touch" in the Source pane of the iTunes program.
  5. Click on the Summary tab.
  6. Choose "Check for Update."
  7. Select "Restore" and follow the instructions to finish restoring your iPod Touch.
  8. Complete an Advanced Restore
  9. If following the steps in the previous section did not work, follow these steps to perform an advanced restore. Turn off the power on the iPod Touch.
  10. Plug the iPod Touch into your computer.
  11. Power on the iPod Touch.
  12. Press the "Home" and "Sleep/Wake" buttons together for 5 seconds until the Apple logo appears.
  13. Release the "Sleep/Wake" button but continue holding down the "Home" button. The iPod Touch should reboot, and iTunes will notice the iPod Touch in recovery mode.
  14. Return to the above section and follow those steps to restore your iPod Touch.

Sep 25, 2009 | Apple iPod touch

1 Answer

My itouch says connect to itunes but it wont let me


You will want to reset the ipod and reconnect it to your computer. Below I have posted step by steps on three trouble shooting options. If after a reset it still will not connect to the computer, proceed to step two. Putting the iPod into recovery mode. Then if in recovery mode you can get it to connect to the computer, restore it to factory settings. Restoring it is listed as step three. I left the restore article normal in case you can get it to connect with just a simple reset.

1st reset

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

2nd RECOVERY MODE
Connect your USB cable to the computer without the iPod connected at the other end.

Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.

Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.

If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPod and repeat steps 3-6.
Because you must restore the iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available)


RESTORE Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPod touch to your computer. Select your iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up

If none of this works and your iPod is still under a year old I would call apple. Make sure that you inform them of the trouble shooting you have already done though. They can tend to assume people don't do trouble shooting. GOOD LUCK

May 05, 2009 | Apple iPod touch Second Gen (8 GB,...

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