Question about Sony Playstation 3 (PS3) Console

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Playstation3 wont load any games ive cleaned lens but nothing can anyone help please

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Ok u should really liseten to what i have to say cuz i dont do stupid things first get yourw warranty then call the number on it see if they can fix it if they can they will mail u a return label all you have to do is slap it on a box but it cant be the ps3 box then it will get mailed to them they ill either give u a new one a coupon for a new one your old one fixed or a refurbished one i mailed mine today and should be getting it by friday of next week this is wednesday i cant wait because i got new games for christmas guitar hero world tour band set lego batman rainbow six vegas 2 and call of duty world at war......

Posted on Dec 31, 2008

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I think it's time to buy a new one or have the lens replace.

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Hi,

This problem is common with the PS3 and typical of a failure of the bluray drive. It can sometimes be resolved by cleaning the laser pickup lens but often the lens itself needs to be replaced.

For a full breakdown on the issues involved please view this FixYa Tip.

Thanks for using FixYa.

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Hello,
it seems that you have fallen victim to the totally not awsum wickedness of what I think is a dirty laser lens. I know that youtube.com has many great vids telling you exactly how to clean your ps3 laser lens and get your system up and running again.
I hope I have helped, let me know how it goes!! thanks

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You could be facing a lens related issue or corrupted firmware problem

try this

1. Update your firmware (if you aren't running the latest already). Yup, this overwrites some of system software that may have been corrupted.

2. First, back up your game saves, and any music you have on your HDD. Format that puppy!! Yup, again this fixes corrupted files on the HDD by forcing the PS3 to rewrite them.

3. Try cleaning the blu-ray drive lens with a Blu Ray Lens Cleaner

If the above steps do not work please send it to Sony Customer Service for Repairs

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1 Answer

Ps3 wont load any games


Wow, someone who tried a lens cleaner first before asking, cool!!!
Alright, it still sounds like it might be the laser lens, but the dust is probably built up a bit more than a lens cleaner can deal with. This happens, and it sucks. But seeing as both your systems are still fairly new, they should also both still be under warranty, Contact sony and see about getting them repaired. Your only other option would be to open the cases and clean the lens' by hand with a Q-tip and some Iso Alcohol VERY CAREFULLY.

Dec 31, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

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hello cherished customer.
my name is eltoyosi.
i understand your sons game is a year old and will not play games again.
there are two ways to solving this problem.
1) make sure there are no dust or liquid spilt on the console.if there is use a soft clean cloth to clean the lens of the console.
2)the lens of the game might be weak and requires replacement.
kindly get to our premium assistance and get more help.
thank you.

Dec 26, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

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You might need to clean your lens with a DVD lens cleaner disc.

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try picking up a lens cleaning disk. they have brushes on the bottom that clean your lens. you put the alcohol water solution on the rushes and then insert it into the drive of the ps3. that may work if you have the same problem with all your disks. if you don't have a problem with all your disks, it may be that your savegame is corrupt and you need to start a new one.

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The optical lens malfunctioning and it need to be cleaned or replacement.

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PS3 have been having trouble with most PS3 with 40 gb drive

you have a ONE YEAR WARANTEE, from date of purchase.

I suggest you call sony and request a shipping box to send back your PS3.

If heard alot of people having this trouble.

so CALL SONY!!

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