Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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HE3t f20 error

Hi, a brand new machine showing f20 error, wet clothes in machine and door is locked. Any help would be greatly appreciated!!

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  • Anonymous Mar 24, 2014

    have a f 20 error need to reset machine

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5 Answers

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Solution #2 is possibly correct, although in the repair manual (green papers found on inside of machine housing) this is not identified by an F20 code. I think the Sears people might have this one wrong. Try unplugging for a few minutes, then running the diagnostic check.

Posted on Jul 05, 2009

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AzRunner gave the direction at where to look (plugged inlet line). Sure enough, found the hot water line full of scale from the on-demand water heater. It's been descaling ever since getting the water softer working and is causing problems at every screen. But that's another story.

Posted on Mar 17, 2008

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This is a high efficiency machine, so the question is: are you using the high efficiency detergent? The code f20 is a drain problem, so the regular detergent will sud more and create a draining issue...I have an HE3t and had the same issue, so I hope this helps....Ryan

Posted on Sep 04, 2007

Washing machinge will not start when start buttin is depressed (for several seconds)

Posted on Aug 23, 2007

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We had the same problem with a new machine. We washed one load successfully and the second time we got the F20 code. Sears came out and determined it was a bad valve. They had to then schedule another service call to fix it.

The new part was shipped to our house. The repairman showed me the old valve with some black debris on it, saying that our lines were dirty and that contributed to the problem, but its hard to understand how one use of the machine would clog a good valve. Anyway, with the new valve the machine works fine.

Posted on Oct 30, 2007

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Posted on Jan 02, 2017

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F20 error


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F20 error code no water coming into kenmore he3t washer


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Click here for detailing on F20 Error

Good luck and please do rate my answer.

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1 Answer

My HE3 washer, about 4 yrs old is locked , showed error code 6


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1.Unplug machine
2.remove bottom panel
3.Reach up along the inside of the front panel and locate the botttom of the door latch assembly
4.Located on the bottom of the door latch assembly is a tear dropped shaped tab
5. Gently pull down on the tab about a 1/4 inch or until a click is heard.
6. You may now open the door.

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1 Answer

ERROR CODE


Here are the steps to unlocking the door manually if clothes are still in the machine.
1.Unplug machine
2.remove bottom panel
3.Reach up along the inside of the front panel and locate the botttom of the door latch assembly
4.Located on the bottom of the door latch assembly is a tear dropped shaped tab
5. Gently pull down on the tab about a 1/4 inch or until a click is heard.
6. You may now open the door.

This code means the door lock mechanism has failed or the central control unit has failed. Replace the door lock mech. first. This should fix the problem. (before replacing anything make sure there is no obstruction around the switch or in the switch.) After the machine has been unplugged it may fix itself. if not replace door lock mech.

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