To fix the problem that is causing the ribbons to brake or the broken ribbon it self? 1. check edge to edge settings in printer toolbox 2. to fix broken ribbon re wrap it straight over the take up spool and use a piece of tape to hold in-place.
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Do you get any errors? 1 st unplug and plug in to reset power 2nd replace print ribbon with new one, could be bad ribbon or bad RFID tag on the ribbon 3rd try printing a different card if still not working i would recommend sending in for service. Contact MidWestIdSolutions.com for more info.
There is no power supply in the printer, the power supply is external, nothing user replaceable inside, sounds like you need a new system board, you would be better off trading in for a discount on a new SP25 Plus. Check midwestIdSolutions.com
you need consider:
1) it should be no gap between roller--ribbon--card and base when it printing need enough pressure on the card. if not enough pressure it could be printing bad.
2) the ribbon move under the roller might be not normal, to check or adjust it
3) the ribbon near the end, need to change
hope it help you
Hi Supermarco: You are experiencing a common problem whit card printers, usually it happens when the printer needs maintenance. Two things might be producing your problem: It could be the rollers, may be they are dusty and the card slips, that produces the error message you are experiencing. To solve it I recommend you to clean the rollers using a lint free cloth moistened with isopropyl alcohol. You can press the cloth against roller and move it turning the blue knob located at printers left. I also recommend you to run a cleaning card to the printer as specified on users guide (every ribbon replacement), that will also help you. Another possible cause of your problem is a blocked by dust sensor. Datacard printers sensors rarely broke, when they produce problems is always due to dust. You can buy a compressed air can and spay with air all the interior of printer, just don’t forget to remove the ribbon and cleaner roller first. In that way dust accumulated on sensors will be removed and your printer will work properly again. I recommend you to operate your printer in a dust free environment, this kind of printer is very sensible to dust and debris. If you still have problem don’t hesitate to ask. Regards