Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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My Sansa c250 is not seen by my computer. the drive has a yellow exclamation mark

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Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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My sansa clip (blue) does not charge when I connect it to the usb port on my computer. I've tried resetting it and using other cables but it still does not accept a charge. The computer does not recognize...


Why is my Sansa player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see Sansa player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Sansa player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Image
.

STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS.

The Sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.



Have a nice day...

Mar 02, 2011 | SanDisk MP3 & Digital Media Players

1 Answer

My sansa put with my pc for charging is not recognised by the computer today & the screen of sansa shows writing It is not getting switched off after detatching from my p.c tell me how I can bring...


Hi, sansa player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see sansa player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the sansa player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: sansa Players can connect to your computer in MSC or MTP mode. Exceptions are sansa Connect and sansa Express which only use MTP mode. MTP mode is the recommended and default method for sansa Players when used with Windows OS.

The sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Have a nice day....

Feb 22, 2011 | SanDisk MP3 & Digital Media Players

1 Answer

Sandisk is not being recognized on my computer


SOLUTION 1 - Verify if minimum system requirement is met.
SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4.

For MAC users, see
Troubleshooting USB device on MAC



SOLUTION 2 - Verify the reader's status under Device Manager.

STEP 1 - Connect the reader to the PC

NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.

STEP 2 - Check under Device Manager
1. Right-click My Computer.
2. Select Manage.
3. On the left pane, click Device Manager.

NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. If there is a yellow exclamation point (!) or question mark (?) next to the device, try to refresh the drivers.

STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action, and then click Scan for hardware changes.

STEP 4 - Verify if the reader is detected
1. Double-click My Computer.
2. Look for the card reader under Devices with removable storage.


SOLUTION 3 - Try other USB ports.
A yellow exclamation point (!) under Device Manager usually means that the device is not receiving enough power. If the reader is not receiving ample amount of power from the USB port, it may not function properly.


SOLUTION 4 - Change the drive letters

NOTE: The SDDR-89 reader should show 4 drive letters under My Computer.



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Mar 01, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

It wont connect to my computer to sync and download songs or download sansa updates


Hello,

Scroll on next page to get to Support information for Sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/4487


See the link Sansa player not recognized by the computer:
http://kb.sandisk.com/app/answers/detail/a_id/42
and follow up the instructions.
1. Use the original cable and try more USB ports.
2. Let the player charge, connecting the player directly to the computer,
preferred at the back side of the computer.
3. Check the device manager in the computer management for the player running with a functional driver without "yellow" marks, question mark or note of exclamation.

When connecting a brand new player as mentioned in the top page, scroll on the page to:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew
Read the information and setup the USB connection as described on the page.

Need more help ? Just post a comment.

Dec 12, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk c250


mp3 players do not need software if you are using xp or vista.
JUST Connect it to your computer uing a USB cable and itwill be shown as a rremovable drive. Just copy and paste files to your player thats all!

Apr 16, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250


Get a USB cord and connect it to the computer. It will automatically charge with no software installed on your computer.

Mar 27, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My computer won't acknowledge my mp3 player


In the package with the mp3 player it should come with an installation CD, plus it should be a plug and play, unless you are using windows 95, or 98. Go to control panel and check your hardware to see if there are any USB drives that have an indication of error (red exclamation point and yellow question mark) try to delete the driver and then plug in the mp3 player.

Jan 17, 2008 | SanDisk Sansa c200 MP3 Player

4 Answers

Drivers of sandisk sansa c250


Solution:

1. Open the start menu and right click on My Computer 2. Click on properties 3. Locate and click on the "Hardware" Tab of the system properties window that pops up 4. Find the button that says "Device Manager" 5. When you do this, another window will pop up with a list of all of the hardware installed inside of your computer, you should see the Sansa Express somewhere in this list with the yellow exclamation mark. 6. Right-Click on the Sansa Express and click on "Update Driver" 7. When the next window opens up, instead of allowing it to search automatically, click on "Install from a list or a specific location (Advanced)" and click next 8. On the next window, click on the last option "Don't search, I will choose the driver to install" and click next 9. When I did this, it had two options listed. MTP Device and USB Mass Storage Device. If you see these options highlight the USB Mass Storage Device and click next. It should install Immediately!! I sincerely hope this helps anyone, I searched and searched on line for an answer, and I couldn't come up with anything. I fiddled around with it for a long time.

Try it... kiran.venkatesh@yahoo.com

Dec 26, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Computer says no files on device


Open device manager under the Control Panel to view hardware and devices. There should be a tab under portable devices that recognizes the Sansa c250. If their is a yellow exclamation point, then most likely the device has stopped working. Right click on it, and uninstall the device. Unplug your Sansa, wait a couple seconds, then plug it back in. Let it do its thing. If this does not solve your problem, then you should deffinately call the manufacturer.

Sep 22, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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