I am experiencing the following problem when I try to burn a CD.
I have the Samsung DVD ROM SD-616E. I used to be able to burn CDs via media player, itunes, etc but now I can only Rip the CD to burn then add my songs to the burn area, but when I click BURN, it tells me to "connect the burner and restart the player". But the Samsung is connected because it lets me listen to the CD, etc...can you help??
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Device Manager states that it is working properly because it is detected by the computer. However, device manager has no capability of check if there's a problem with the lense of the DVD Drive. You can try a diffent CD to check if the problem is with the MS office CD or with the drive. If the DVD Drive still cant read any other disk it only means that it has a bad lense and you need to replace the DVD Drive.
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
I decided to check to see which video player programs were already on my computer. I have a Dell, so there were several that came preinstalled.
Did I mention that Windows Update had installed several new fixes recently?
My toolbar no longer worked like it did last week, that was a clue.
2 of my programs were no longer in the programs list, Interplayer and Power DVD were missing.
I went to the Power DVD site and downloaded the latest update.
Now my DVD player works fine.
I don't know why RealPlayer or Media Player didn't work, even with the updates.
I don't care, as long as something works.
I could have tried Winamp too but Power DVD worked and I didn't try anything else after that.
It doesn't have to be a problem with the hardware, but could be the software.
Hi, make sure that you have the right type of CD or DVD in the burner. From what you have written about what you drive is it is a "_" not a "+". It actually makes a difference. You may have acidently bought the wrong type for your burner and this will bring up that error.
your dvd rom is stuck for some reason it's definately not software all cd/dvd drive got a little hole in the front for an emergency and it looks like you gonna need to use that to force the drive open all you need is a paper clip or a really small screwdriver put it in the little hole and push your drive should open.
i would just replace it as the are going really cheap
hope i was of some kind of help to you
It's possible that the drive has died. CD and DVD drives are notorious for short lives but then I've seen some last 5 years. The lens could be dirty, just a small piece of lint is enough to cause hassles. Try using a Lens cleaner, available from all good audio shops. Some machines don't like +R disks and a firmware upgrade is needed. I've done many Liteon Drives with terrific results but if the manufacturer hasn't put one out then you're lost. It's possible you've used the wrong upgrade to fix your problem.
With the prices of drives today it's sometimes cheaper to replace it. Believe me they can die quickly, my record is a week from brand new to unuseable and that was a Sony.