Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX310 - print is gray instead black. How to fix it.

print is gray instead black. How to fix it.

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  • Anonymous Jan 03, 2009

    My print is also gray, but only when printing Excel documents. They printed fine with my HP printer. 

  • kris878 Jan 19, 2009

    Same for me on a pixma mp500, all documents are grey instead of black. A new inktcartridge doesn't help.

  • Anonymous Mar 27, 2009

    Same Problem here!

  • rwobee Apr 07, 2009

    This is MADDENING! I have some Word and now some Excel documents which always print in GREY instead of BLACK!!! I have tried everything. (Here are TWO workarounds: 1) despite using plain paper select "Photo Matte" paper and set quality to HIGH and you'll get black not grey; and 2) in the Print Dialogue select Print To (or Save As?) PDF and "print" it to a PDF document... then open that and print it... it's fine in black not grey.) I CANNOT FIGURE OUT WHAT I SET WRONG TO MAKE THESE DOCUMENTS PRINT IN GREY, NOT BLACK AND IT's DRIVING ME CRAZY!!! PLEASE PLEASE FIND AN ANSWER SOMEWHERE!

  • Ekta12 Apr 29, 2009

    HI can someone help me fix my printer canon MX310. IT WONT PRINT LIKE IT SUCKS THE PAPER LESS THEN HALF WAY AND THEN IT SAYS PAPER JAM I M REALLY MAD :( HELP

  • Ekta12 Apr 29, 2009

    HI can someone help me fix my printer canon MX310. IT WONT PRINT LIKE IT SUCKS THE PAPER LESS THEN HALF WAY AND THEN IT SAYS PAPER JAM I M REALLY MAD :( HELP

  • donaldp3040 May 02, 2009

    my mx 310 will not print in b/w or color.....all colors tried come out as pink ghosts, faded. do i need new cartridges?????

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I wish someone would REALLY solve this, but I've found two (time-consuming!) workarounds:

1) Despite using plain paper, tell it you're using "Matte Photo Paper" (this is necessary in order to...) then set the print quality to the next-to-highest level (default is middle of five quality levels). The doc will print in black as it should, not grey.

2) Instead of the above, use the printer dialogue option to print to a PDF file; then open the pdf and print it. It will print in black, not grey!

WHY WHY WHY WHY WHY?????????!!!!!!!!!!!!!!!!!

Posted on Apr 07, 2009

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This is apparently only a problem on Macs. The workaround I found is to do a Print Preview (which, in fact, generates a pdf) and then print from the preview instead of directly from the original document. Slightly easier than saving to a pdf. Unfortunately, Acrobat Reader 9.0 also prints gray instead of black and won't allow the use of Preview :-(((

Posted on May 30, 2010

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