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I HAVE TRIED HOLDING THE BACK KEY AND UPWARD KEY ON THE PAD BUT IT WONT WORK. PLEASE HELP ME WITH ANOTHER WAY TO UNFREEZE MY ZUNE 30G.
Good, so I'm not the only one. This is the second time something like this has happened to me. I think I repel technology.
it has the zune logo on a black background with a white line underneath..nothing's working..not even plugging it into the computerit has the zune logo on a black background with a white line underneath..nothing's working..not even plugging it into the computer
same problem. I can't get mine to turn off and it is stuck in the screen with the zune picture with a white loading bar underneath. I think I will let it die and then try plugging it back into the computer. Has anyone else been able to fix this problem?
same problem. I can't get mine to turn off and it is stuck in the screen with the zune picture with a white loading bar underneath. I think I will let it die and then try plugging it back into the computer. Has anyone else been able to fix this problem?
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I would recommend you to hard reset the player using the instructions below:
WARNING: A hard reset will delete everything on your Zune.
Press and hold the back button
Press and hold up until it reboots
Depending on which Zune you have, immediately do one of the following:
If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
I hope the above steps would help resolve the issue.
Please revert back for any more issues that you may face.
If your zune (4, 8, 16, 80, or 120 gig) is starting to freeze more and more and wont load up all the way and uv tried reseting it multiple times and it still dose the same thing? i will tell you how to fix that sittuation.
first of i will have to warn you in doing this you are deleting EVERYTHING from your zune. remember you are at your own risk in doing this and i sugjest that you read the whole thing befor attempting to reset anything
if you are desperate or interested lets beging
step 1. wait for your zune to turn on wile its on you reset you zune
(hold the back button wile holding up on the touchpad)
step 2. once it starts to load the fireware (the screen will show the zune symbal and a loading bar at the bottom of the screen) you must hold the back botton, the senter of the touch pad and the play button. remember to hold all 3 of the buttons once the zune icon apears on your zune.
hold it until a speane apears that says "3 please wait" when that screen apears you can let go of the buttons.
step3 the zune will tehn say to open up zune program and plug your zune into your computer
tip. it is best to have the most updated zune software you can have on there. vistas may not ba able to have the MOST up todate software because of issues with the software on vista and zune 4.0
once you plug it in it will automatically start to download the zune fireware onto you zune. when it has finished uploading the fireware just go threw the zune steps. at this point you pretty much have a new zune. meaning you need to link it to your account on zune and name you zune and the most obvoius you need to re-upload your files and things onto you zune.
note you need an internet conection to download the fireware for you zune.
hope this will help you with your zune issues. this also help if you are desperate and forgot your password but note recomended if you have another option.
no, dont just do the following
On your zune make sure the hold button isn't on At the same time hold down the back button and upwards on the directional pad until the screen goes black then use your left hand and press the back button while using your right index finger to press the middle of the zune pad use your middle finger (on your right hand) to press play pause button. All of these need to be held at the same time. You should get a please wait message. follow the instructions on screen.
there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
The Zune may be locked. Move the hold switch to the unlocked position. It may help to move the switch back and forth. Then press the play/pause button for a second.
The battery may be drained.try recharging it
To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.
Zune lock is the switch at the top of the zune correct? Slide it into unlock position.
If it's passworded and you can't get it unlocked
try this: Reset Zune: Press and hold the back button while pressing up on the control pad. Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.
Also, make sure that the hold button on top of your zune is turned to the off position.
To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.
When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.
If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.
If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.
JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.
it has the zune logo on a black background with a white line underneath..nothing's working..not even plugging it into the computer
same problem. I can't get mine to turn off and it is stuck in the screen with the zune picture with a white loading bar underneath. I think I will let it die and then try plugging it back into the computer. Has anyone else been able to fix this problem?
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