Question about Microsoft Zune JS8-00001 Digital Media Player

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Frozen screen Earlier today I turn on my zune and all the pops up is the Zune logo, and what seems to be a loading bar. I've left it be for over an hour and the bar has yet to move. it won't register on my computer too. Help? my zune is also having the same problem as eveyone else it froze on the loading screen Help

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  • Anonymous Dec 31, 2008

    My Zune is stuck on the loading screen when i plugged it into my computer... and it wont register on my Computer either

  • Dahdgedaht Dec 31, 2008

    I have a 30gb Black and it did the same thing this morning. 4 hours and its still stuck on the zune loading screen! Tried Restart, shutting it off. clearing it, plugging it in to the computer, nothing has worked. Think i got a serious problem here!

  • Anonymous Dec 31, 2008

    Thats weird , cause ihave the same problem , it happened today

  • rogcart Dec 31, 2008

    My wife and I each have a 30GB Zune we were given for Christmas 07. They BOTH did this same thing late last night/early this morning. Funny timing? Sounds like a Y2K type glitch.

  • Bignate33 Dec 31, 2008

    I have the exact same thing going on, as well as a friend of mine with the same type of Zune. Both are totally locked up on the loading screen. I think Microsoft has a glitch in their 3.1 software that they updated a couple months ago.

  • itielstauber Dec 31, 2008

    same problem today screen froze with zune logo and its not recognized by the computer.

  • Mccoyfish Dec 31, 2008

    Wow. My Zune did thesame thing.

    I think Zune is having an issue because all these problems are happenning on the same day.

  • bsripp Dec 31, 2008

    Yeah me too, I dont know whats wrong?

  • Anonymous Dec 31, 2008

    mine is the same thing too.



  • Anonymous Jan 01, 2009

    me too i think its a 3.1 glitch

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Got it working again. Disassemble and disconnect the batery for about 10 seconds. This worked to resent mine and it's working again. Not sure if it's permanent, but working for now.

Disassembly instructions:
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Posted on Dec 31, 2008

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