Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My Zune 30GB is frozen on the start up thing!

So my Zune 30GB is stuck on that startup page with the picture and the ZUNE words under it && the loading bar is all the way across but nothing's happening!?
I tried rebooting it, but that wouldn't work! None of the buttons seem to work at all!
HELP?

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  • krzymike Dec 31, 2008

    My 30GB Zune is also frozen at the startup screen. It is amazing that the Zune is a sealed device. It would be nice if you could remove the battery and restart. That always works when my Blackberry freezes up.

  • gamerboy117 Jan 13, 2009

    at the start up screen when you have the zune logo and the bar loading it stops at the very end it has been like this my days now and i run the battery down and try again the same thing happens

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Zune.com is aware of this issue. I called, but after waiting on hold for 50 minutes...gave up. I suggest be patient and keep an eye on zune.com for updates. My household has three zunes, and a party tonight that had my daughter's playlist. I can understand your frustration. Good luck!

Posted on Dec 31, 2008

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I think all you have to do is let it sit like that for a while and if not try holding the middle button (if you have on on that) that worked for me before

Posted on Dec 31, 2008

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SOURCE: My Zune 30GB is frozen on the start up thing!

I hope this helps but after reading all the post. .I was faced with the same problem. i opened my zune 30gig up and just pulled the white clip that holds the battery ribbon for 10sec. Plugged it back up and my screen is shown please wait ....

Posted on Dec 31, 2008

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try{MS_AddEvent(window, 'load', function() {try{CreateAC({id:'query', lcid:'1033', initialValue:'', acURL:'http://autocomplete.support.microsoft.com', statsObj:StatsDotNet, startChar:'4'});}catch(e){}});}catch(e){}

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