Question about LG WM1812C Front Load Washer
The LG washer (WM1832CW) always have the same problem of being unbalanced during Spin and Rinse cycle (error: "UE"). This has always been a recurring problem since the first time I used it. In the past, I
usually ignored the problem by rewashing the same
cycle until the unbalance issue goes away.
Lately, this problem has gotten worse. For example,
as I am writing, I am rewashing my same set of clothes
for the tenth time since two days ago (no
exaggeration) because of the unbalance factor.
Believe me, I have tried multiple times by either
removing or adding clothes, taking all the clothes out
and putting them back in, etc but nothing seems to
I understand I have owned the product for about a
year, but please understand that this is a not by any
means a working washer machine since day one. I've
also had the washer serviced by your company
(Reference #: C05123003754), but the service
representative did nothing to resolve the issue.
At this point, my patience is running thin and I am
gettting very dissappointed with LG and its products.
Please let me know if there is anything you can help
to solve this problem.
This is a problem with modern machines that have a lot of sensors - compared to older models that just used to bang about a lot.
The dampers on this machine may not have been 100% since day 1, so should be replaced. It is their job to reduce the bounce in the drum. As a "belt and braces" attempt, manufacturers often fit foam blocks to the sides of the drum, and there is no reason why you shouldn't fit larger ones to fill up the gap entirely. Foam is cheap, so just use silicone to attatch it either side of the drum - leaving just a centimeters clearance on each side.
This should solve the problem.
Posted on Dec 31, 2008
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