Question about Samsung RS2630SH Side by Side Refrigerator

1 Answer

Refrigerator making noises

Unit is only one year old. The model number is RS2530BSH not RS2630BSH but this site would not let me enter the model I have so I picked the model closest that came up.

Its a twin flow unit so I think its one of the fan motors and specifically, the one in the freezer section. But I cant be sure until I can get inside the area.

How do I get inside the compartment I need to get into? I tried to take the middle section out. I took the screws out and tried to gently pull it out but it won't budge. Maybe its frozen or maybe I need to take either or both the above/below panels out as well-- i don't know.

Can someone tell me the part # I need to order? I'm pretty sure its the fan motor but I wanted to get it in my hands to be sure so I can make sure the amps/rpms match whats in the unit.

Here are pics of what I see so if anyone can tutor me on how to take the panels out to get to the motor/fan area, I'd be most appreciated.


http://img155.imageshack.us/my.php?image=sam1kr2.jpg (this contains the motor but I cant open it. do i need to gently but firm pull on it? are there clips/brackets on top that I have to be careful with?) http://img525.imageshack.us/my.php?image=sam2qj0.jpg (panel below, do I take this out to get to the middle section first?) http://img528.imageshack.us/my.php?image=sam3vp2.jpg (panel above, next to the icemaker but doesnt look like the icemaker has to be removed but perhaps the tray to get to the panel to take off?) If someone can help me describe how to take out, thank you. Got a part # as well so I can order and get to it and live with the noise until then. Thank you.

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  • 3 more comments 
  • WiscUSA Jan 01, 2009

    Big help: become a member here. SIGN UP!



    Why? cause I wasn't able to see all the other problems w/advise or remarks until after I signed up to post my problem.



    Please read the entire fixup solution but only use the last suggestion for repair.



    What I saw was that one person just removed the screws from the center part and saw icebuild up. Used something like a bottle opener to get the center part out.



    I thought if ice buildup was the issue, I wanted to make sure. So with the info on how to remove the center part, I decided to give it a go.



    First I really didnt want to damage the soft styrofoam behind the thin metal panel, so I got out the hair dryer out and helped defrost any ice buildup between the panels and the shell of the refrig. After a few minutes, i then used a paint can opener (like a can opener as it has a narrow hook). Once you pop those small white plastic pieces that hides the top screws, there are small opening created. I fit the can opener inside the lower holes and gently tugged and a small bit of umpph, the center panel popped open. Then you gently lift a bit and the lower lip is moved out of the track to hold the lower end in.



    Then I saw what was making the noise. ICE.



    The ice built up in a huge chunk so that it was moving or pushed the fan blade out of alignment and scraping the plastic housing it sits in. It was intermittent probably as sometimes the ice melted a bit and it released the blade to let it go around again and started up again when the ice rebuilt up.



    I used the hair dryer on the ice build up and gently used the plastic end of a screwdriver to break it up and it fell off. (I'd say, dont ever poke a sharp instrument in a refrigerator) It took a few seconds to get the ice cleaned off.



    Then reinstalled the panel and cleaned the freezer and put the food back in from the basement freezer.



    Now it sounds like...ummm...what sound?



    So after my explanation, this is what I recommend to everyone. DO NOT DO ANYTHING! Just store your food in another freezer/cooler and unplug the refrig, leave open the doors for faster de-icing and a few hours later---its fixed.

  • WiscUSA Jan 01, 2009

    Big help: become a member here. SIGN UP!



    Why? cause I wasn't able to see all the other problems w/advise or remarks until after I signed up to post my problem.



    Please read the entire fixup solution but only use the last suggestion for repair.



    What I saw was that one person just removed the screws from the center part and saw icebuild up. Used something like a bottle opener to get the center part out.



    I thought if ice buildup was the issue, I wanted to make sure. So with the info on how to remove the center part, I decided to give it a go.



    First I really didnt want to damage the soft styrofoam behind the thin metal panel, so I got out the hair dryer out and helped defrost any ice buildup between the panels and the shell of the refrig. After a few minutes, i then used a paint can opener (like a can opener as it has a narrow hook). Once you pop those small white plastic pieces that hides the top screws, there are small opening created. I fit the can opener inside the lower holes and gently tugged and a small bit of umpph, the center panel popped open. Then you gently lift a bit and the lower lip is moved out of the track to hold the lower end in.



    Then I saw what was making the noise. ICE.



    The ice built up in a huge chunk so that it was moving or pushed the fan blade out of alignment and scraping the plastic housing it sits in. It was intermittent probably as sometimes the ice melted a bit and it released the blade to let it go around again and started up again when the ice rebuilt up.



    I used the hair dryer on the ice build up and gently used the plastic end of a screwdriver to break it up and it fell off. (I'd say, dont ever poke a sharp instrument in a refrigerator) It took a few seconds to get the ice cleaned off.



    Then reinstalled the panel and cleaned the freezer and put the food back in from the basement freezer.



    Now it sounds like...ummm...what sound?



    So after my explanation, this is what I recommend to everyone. DO NOT DO ANYTHING! Just store your food in another freezer/cooler and unplug the refrig, leave open the doors for faster de-icing and a few hours later---its fixed.

  • WiscUSA Jan 01, 2009

    Big help: become a member here. SIGN UP!



    Why? cause I wasn't able to see all the other problems w/advise or remarks until after I signed up to post my problem.



    Please read the entire fixup solution but only use the last suggestion for repair.



    What I saw was that one person just removed the screws from the center part and saw icebuild up. Used something like a bottle opener to get the center part out.



    I thought if ice buildup was the issue, I wanted to make sure. So with the info on how to remove the center part, I decided to give it a go.



    First I really didnt want to damage the soft styrofoam behind the thin metal panel, so I got out the hair dryer out and helped defrost any ice buildup between the panels and the shell of the refrig. After a few minutes, i then used a paint can opener (like a can opener as it has a narrow hook). Once you pop those small white plastic pieces that hides the top screws, there are small opening created. I fit the can opener inside the lower holes and gently tugged and a small bit of umpph, the center panel popped open. Then you gently lift a bit and the lower lip is moved out of the track to hold the lower end in.



    Then I saw what was making the noise. ICE.



    The ice built up in a huge chunk so that it was moving or pushed the fan blade out of alignment and scraping the plastic housing it sits in. It was intermittent probably as sometimes the ice melted a bit and it released the blade to let it go around again and started up again when the ice rebuilt up.



    I used the hair dryer on the ice build up and gently used the plastic end of a screwdriver to break it up and it fell off. (I'd say, dont ever poke a sharp instrument in a refrigerator) It took a few seconds to get the ice cleaned off.



    Then reinstalled the panel and cleaned the freezer and put the food back in from the basement freezer.



    Now it sounds like...ummm...what sound?



    So after my explanation, this is what I recommend to everyone. DO NOT DO ANYTHING! Just store your food in another freezer/cooler and unplug the refrig, leave open the doors for faster de-icing and a few hours later---its fixed.

  • WiscUSA Jan 01, 2009

    Big help: become a member here. SIGN UP!



    Why? cause I wasn't able to see all the other problems w/advise or remarks until after I signed up to post my problem.



    Please read the entire fixup solution but only use the last suggestion for repair.



    What I saw was that one person just removed the screws from the center part and saw icebuild up. Used something like a bottle opener to get the center part out.



    I thought if ice buildup was the issue, I wanted to make sure. So with the info on how to remove the center part, I decided to give it a go.



    First I really didnt want to damage the soft styrofoam behind the thin metal panel, so I got out the hair dryer out and helped defrost any ice buildup between the panels and the shell of the refrig. After a few minutes, i then used a paint can opener (like a can opener as it has a narrow hook). Once you pop those small white plastic pieces that hides the top screws, there are small opening created. I fit the can opener inside the lower holes and gently tugged and a small bit of umpph, the center panel popped open. Then you gently lift a bit and the lower lip is moved out of the track to hold the lower end in.



    Then I saw what was making the noise. ICE.



    The ice built up in a huge chunk so that it was moving or pushed the fan blade out of alignment and scraping the plastic housing it sits in. It was intermittent probably as sometimes the ice melted a bit and it released the blade to let it go around again and started up again when the ice rebuilt up.



    I used the hair dryer on the ice build up and gently used the plastic end of a screwdriver to break it up and it fell off. (I'd say, dont ever poke a sharp instrument in a refrigerator) It took a few seconds to get the ice cleaned off.



    Then reinstalled the panel and cleaned the freezer and put the food back in from the basement freezer.



    Now it sounds like...ummm...what sound?



    So after my explanation, this is what I recommend to everyone. DO NOT DO ANYTHING! Just store your food in another freezer/cooler and unplug the refrig, leave open the doors for faster de-icing and a few hours later---its fixed.

  • Anonymous Jan 19, 2009

    same problem, the fan was replaced, but the water was frozen again and temperature does not reach the appropiate 5 degree value. I will like to know whats wrong.

    L Soler M

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  • 17 Answers

It is normal that a new refrigerator make noice. Open the door(s) and check on the switches, and look for the source of the noice.

Posted on Aug 11, 2009

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