Question about Microsoft Zune JS8-00001 Digital Media Player

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30g Zune Frooze for no reason.

I have the 30g black zune. I have had it for about a year now. I turned it off last night, and turned it back on when i woke up, and it went to the "zune screen" and it wont do anything else. i have tried all the buttons people keep telling me to push, and it does NOTHING. When i plug the USB cord in, the computer doesnt regonize that it is connected. I don't know what to do. I don't want to lose all my music and stuff. And i really don't want to buy another one, i just cant afford it. Please someone help me! :(

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  • billschmelz Dec 31, 2008

    Please help. I've had my Zune ovewr an year and this is the 1st time I have had this problem. Tried the same solutions and nothing works.

  • smithma24 Jan 02, 2009

    thanks i was really worried.

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Microsoft is aware and looking for a solution. this happened to every 30g owner. here is the website for the right forum... http://forums.zune.net/403986/ShowPost.aspx check the zune site for updates

Posted on Dec 31, 2008

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My zune 30g has been locked for over 1 year now and i do not know how to have it unlocked. In addition posting it to you isnt that easy as Iive in the Caribbean (Trinidad to be exact). I will appreciate...



1. Set the Hold Switch to unlocked. 2. Press and hold the Back button zune_button_back.gif while you press and hold the top of the Zune Pad. zune_restart.jpg 3. Immediately after you release the buttons in step 2, press and hold the following combination of buttons, depending on your Zune model:

- immediately press and hold the Backbutton while you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen. zune_gen1_restore.jpg 4. After "Connect Zune to your PC" appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.

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Zune reset


Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

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Upon startup my zune 30g locks up .


theres a lock thing on the top of the zune switch it so you dont see the red mark it should unlock

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pull the case apart, unplug the battery pack for about 30 seconds, then put it all back together. it's not near as hard as it looks.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

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30GB Zune Froze


all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

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Zune screen froze


http://forums.zune.net/403986/ShowPost.aspx check the zune forums for any updates. microsoft is looking for a solution. this happened to every 30g owner 12am/2am

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MY ZUNE FREEZED AND IT WONT UNDO, NEED HELP!


Post your problem on this forum.
Maybe if enough people complain to the source we can get a fix.
At 123 replies right now. GO!!!


http://forums.zune.net/0/11/404988/ShowPost.aspx#404988

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune sucks


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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