Question about Microsoft Zune JS8-00001 Digital Media Player

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30g Zune Frooze for no reason.

I have the 30g black zune. I have had it for about a year now. I turned it off last night, and turned it back on when i woke up, and it went to the "zune screen" and it wont do anything else. i have tried all the buttons people keep telling me to push, and it does NOTHING. When i plug the USB cord in, the computer doesnt regonize that it is connected. I don't know what to do. I don't want to lose all my music and stuff. And i really don't want to buy another one, i just cant afford it. Please someone help me! :(

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  • billschmelz Dec 31, 2008

    Please help. I've had my Zune ovewr an year and this is the 1st time I have had this problem. Tried the same solutions and nothing works.

  • smithma24 Jan 02, 2009

    thanks i was really worried.

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Microsoft is aware and looking for a solution. this happened to every 30g owner. here is the website for the right forum... http://forums.zune.net/403986/ShowPost.aspx check the zune site for updates

Posted on Dec 31, 2008

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