Question about Philips HDD120 MP3 Player

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Phillips hdd120 will not charge

My mp3 player will not charge. the battery is compleatly flat so it will not turn on. it will say it is charging and will work when it is plugged into the power socket but after it says it has a full battery and i remove it it will not turn on. so it will not turn on unless it is plugged directly into the power socket. do you know what is wrong?

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  • tracym360 Nov 06, 2008

    I have the same problem and I have checked the battery.. it is dead, but I cannot find a supplier of a new battery for the Phillips HDD120 anywhere. Can someone please help?

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1 Answer

I think battery is disconected inside unit, or battery is very dead. open up unit and look / test battery for life. or replacebattery

Posted on Aug 09, 2007

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Feb 15, 2008 | Philips HDD120 MP3 Player

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My MP3 Player will not connect to my computer. How do i charge it if it is a 1GB Philips GoGear MP3 Player?

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Connect the supplied AC/DC adapter/charger to the 5V DC jack on your hdd and the power supply. The AC power icon will indicate on display showing that the Jukebox is now adapter operated. It takes 4 hours to fully recharge the hdd and once the battery is recharged fully, the jukebox can play up to 10 hours of music on the move

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If the battery is dead as in not recoverable you may get this problem .

You could try another 5v charger in case yours is Duff
Phillips have responded well in the past so a visit to their site may help

Oct 19, 2007 | Philips HDD120 MP3 Player

4 Answers

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Take batteries out and let reset. Give aleast 1 hour

Sep 10, 2007 | Philips HDD120 MP3 Player

1 Answer

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Connect your HDD/GoGear to the power supply with the AC/DC adapter, do a soft reset by pressing and holding the 051024111737_406.gif and the volume + keys at the same time for a couple of seconds, then switch on the Jukebox with the 051024111737_407.gif button normally.

Nov 02, 2006 | Philips HDD120 MP3 Player

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