Question about Microsoft LifeCam VX-6000 Webcam

1 Answer

Can't see or hear contact

I've down loaded the MS software ok, can call the person but don't see image or audio

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  • lyston Jan 04, 2009

    no video

  • Halpinc Jan 05, 2009

    I have problems communicating with someone who has the same webcam - however in the morning we were talking no problem then that evening it did not work. But, when I called someone else that had the same webcam it worked. What could the problem be????

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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When I`m conected in skype my partner don`t see me. what`s wrong?


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Hope this helps.

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When on skype i cant hear other person


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Hope this helps.

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1 Answer

Other person unable to see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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