Question about Microsoft LifeCam VX-6000 Webcam

1 Answer

Can't see or hear contact

I've down loaded the MS software ok, can call the person but don't see image or audio

Posted by on

  • lyston Jan 04, 2009

    no video

  • Halpinc Jan 05, 2009

    I have problems communicating with someone who has the same webcam - however in the morning we were talking no problem then that evening it did not work. But, when I called someone else that had the same webcam it worked. What could the problem be????

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Centrios multicam pro will not work, trying to use it as a webcam for skyping


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Share Both Screens in Skype Sign in to Skype and right-click on the contact you want to share screens with. Click "Call" to place a call to the user. When he answers, the Skype call toolbar will appear beneath his avatar. Click the double square icon on the toolbar. This is the share button. Click "Show Entire Screen." Your screen is now visible. Ask the other person to click on the double square icon and then "Show Entire Screen."

Jan 28, 2013 | Computers & Internet

1 Answer

When I`m conected in skype my partner don`t see me. what`s wrong?


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Hope this helps.

Jan 11, 2013 | D-Link VisualStream DSB-C110 Webcam

1 Answer

When on skype i cant hear other person


Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X right click to reinstall drivers or update driver W7. Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam. Click start control panel administrive tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service Open skype go to tools from the drop down list select options scroll to audio settings you can make a free test call before you try to make a call. Make sure the microphone is using the same as your computers audio you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment. Click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings. Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call. Click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or Select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it Not Showing the Other Person Online Status b> When one of your Skype contacts is not online, they will not show up in your list of available contacts. It is possible to hold a conversation with someone who is not on your friend list, however; if you are trying to talk to someone you have previously chatted with but does not show up on your list of contacts, check to make sure that you have added the person. All of your added contacts will show up on your list; the ones who are offline will have a grayed-out Skype icon and the contacts who are online will have a green icon next to their name. If you cannot see the person's name, you may need to search for them and create a new contact. b> Availability b> Skype users have the option to change their availability when they are signed into the program. The status availability options are: offline, online, SkypeMe!, invisible, away, not available and do not disturb. If the person you want to talk to is signed in but has selected the "offline" or "invisible" availability, you will not see them as online. For the name to show up on your list of online contacts, the person must change their availability. b> Blocked b> If you cannot see a person that you have already added to your list, there is a chance that the person has blocked you. When a Skype user chooses to block you, you will not be able to see anything about availability. Even if the user is online and accepting messages, you will not be able to see the status and messages will remain undelivered. b> Video b> If you are trying to hold a video chat with a Skype contact but cannot see the person, there are several possible reasons. If either of your Internet connections are too slow to support streaming video, the video will not come through. If you have been chatting by text and switch to video, the other person will need to enable the video stream before you can see them. Other culprits can include out-of-date webcam drivers, unplugged webcams or another video-enabled application running at the same time.
Hope this helps.

Jan 11, 2013 | Computers & Internet

1 Answer

My msn has updated but now my contacts webcam image wont show - the sound is ok but no image. they can see and hear me - what can we do? please.


Have you tried any software else for testing you webcam? Feel free to visit digitalsupporttech for getting help.

Aug 24, 2009 | Labtec Webcam Pro

1 Answer

Other person unable to see me


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 02, 2009 | Logitech Quickcam Chat Webcam

2 Answers

Unable to see other person


i assume your talking about a webcam chat... make sure both the audio and video are plugged fully into both computers... other than that we are going to need a hardware and software description of your problem to help any further. Thanks keep me posted

May 25, 2009 | Logitech Quickcam Chat Webcam

1 Answer

I bought a VX 5000 today at the store, and installed everything and the software that came with it "LifeCam" works just fine. It's supposed to be optimized for Windows Live Messenger, and thats my IMing...


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Dec 24, 2008 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Mic trouble


I have installed software, web Cam works fine.
Down loaded SKYPE ,but when speaking with another person ,I could see them and hear them OK, but they were unable to see me although sound communication was fine. Is this a web cam setting problem or Skype problem.

Oct 12, 2008 | Logitech QuickCam for Notebooks Deluxe

1 Answer

Delay in Video image after video recorded is replayed


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Jun 07, 2008 | Microsoft LifeCam VX-1000 WIN-Blk Webcam

Not finding what you are looking for?
Microsoft LifeCam VX-6000 Webcam Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2635 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Prashant M
Prashant M

Level 3 Expert

2259 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...