Question about Philips GOGEAR SA6045 MP3 Player

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I cant put or take off songs

My husband got songs on there but i cant play them it says file format not supported!!! i also cant figure out how to take them off

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  • lbj23 Dec 31, 2008

    sum songs won't play..says file format not supported..help!!!

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The songs that you are playing are either in AAC (iTunes) format - which is not supported by the player - or they are DRM-encrypted. If you really do have an SA6045, the player can definitely handle DRM encrypted-WMA's. If you have a newer Philips - different model # - then the player may not support DRM-encrypted files. The best thing to do is to download songs (or convert songs from CD as the other helper suggested) that are in pure mp3 format. Examples of services that do this are Rhapsody's Mp3-only Subscription (other Rhapsody subscriptions are DRM-encrypted, which will not work); or Limewire (make sure the format you are downloading is mp3 and not something else).

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Hi ! first of all , you need window media 11 , but u need also a authentic windows, not a copie , i know i have one , and reinstall your cd ,on the cd you have a programme to convert to mp3 and wma , let me know yvon chow !!!

Posted on Dec 31, 2008

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My husband got somemusic on my go gear mp3 player and it wont let me listen to it it says file format not supported and i dont know how to take them off or get more on!


The songs that you are playing are either in AAC (iTunes) format - which is not supported by the player - or they are DRM-encrypted. If you really do have an SA6045, the player can definitely handle DRM encrypted-WMA's. If you have a newer Philips - different model # - then the player may not support DRM-encrypted files. The best thing to do is to download songs (or convert songs from CD as the other helper suggested) that are in pure mp3 format. Examples of services that do this are Rhapsody's Mp3-only Subscription (other Rhapsody subscriptions are DRM-encrypted, which will not work); or Limewire (make sure the format you are downloading is mp3 and not something else).

-Tha Mp3 Doctor

Dec 31, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Help? svp!


"File Format Not Supported" - SA6045/37 The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management." 
If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by  higlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneth the word "rip," and selecting "format", and then "mp3".
Good luck!
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You can save and play music/audio on your PSP system in the following file formats:
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