Question about Maytag Neptune MAH5500B Front Load Washer

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Front load washer maytag stopped working during wash

The door won`t open so i can get the clothes out .no lite `s on control panel check power getting power. frying noise coming from start button.

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  • shannon1787 Dec 31, 2008

    maytag junk!!!!!!!!!!!!!!!!!!!!!!!!1111

  • Anonymous Mar 24, 2014

    Won't start

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The start button is part of the board their.if you hear frying noise their when pushing it there ,you may have a failling board.god bless your way.Tom

Posted on Jan 01, 2009

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Have a machine full of wet clothes on my front load Maytag Neptune Model #MAH5500B. Unable to open door. No power to machine. All outlets and circuit breakers are o.k. Did blow a circuit. we corrected...


Here is a link to some pictures to open the washer. In picture 11, you will see a green plastic line in the middle of the picture. This is the emergency release for the door. If you pull this line the door will open.

Nov 28, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune washer clothes staying wet after cycle


Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Apr 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

My maytag washer stoped during the cycle with 8


You may have blown the internal fuse located in the lid switch. Could be you over loaded the washer and blew the fuse.
Unplug the washer and remove the four screws holding the control panel front in place. Two screws on top and two screws under control panel.
Remove the control panel and tilt forward.
Locate the lid switch assemble and remove glass fuse and inspect.
Door switch assembly should be replaced. When you order the proper fuse it should come with the door switch assembly.
Replace assembly. Reinstall the front control panel and four screws.
Plug machine in and test.

Jan 03, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune front load washer won't unlock. I may have to replace the wax motor per so many other blogs. I may be able to get to it in two days. Meanwhile, I have expensive clothes locked inside my...


To Manually unlock the door lock system:

1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.

Apr 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag MAH-24 door won't open


If your washer doesn't seem to work at all, check these:
No power Check to see whether power is getting to the washing machine. Is it plugged in? Has a fuse blown or is a circuit breaker tripped?

Lid switch If the lid switch is defective, your washer can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. If it's defective, you need to replace it.

Some machines have a special lid-switch fuse near the lid switch, inside the control panel. If this fuse blows, the unit won't fill with water until you replace the fuse.

Apr 26, 2008 | Maytag MAH2400A Front Load Washer

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