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In the interim you may try the following one time to see if it is a false error... Hold "0" and "8" while turning on machine.....continue holding until machine enters service mode. Enter "400" press enter. Enter "0" press enter. Power off / on. If code returns, machine needs parts replaced. Contact your Toshiba technician (there should be an 800 number label on the unit for service. Do Not keep resetting, may cause damage to Fuser Unit.
Practically you can exit by pressing 0&9 together and it will come to ready mode.You will see this kind of display only when you want to enter the service mode, now you will have to enter a value eg., if your machine gives error c44, then you can go to service mode and then enter 400 to reset the error.
Turn ON the power while pressing the [Clear/Stop] button. On the Service Mode screen displayed after
starting up, press the up key, left key, bottom key, and then right key, and then press [START]. To enter
the desired mode, select the mode using the up or down key, then press [OK].
You can use the Toshiba e-studio 160/200 service manual for this machine, Enter 08 Service mode and: check these addresses 340 Drum counter end setting. Drum Life:160 and 200 are 27,000 copies. 250 is 33,000 copies. If set to 0:Nothing displays. 673 Resetting drum related counters (08/355 and 08/401) works only if 08/869 is set to 1=SRU, if set to 0 is=CRU. SRU: Service Replaceable Unit. CRU: Customer Replaceable Unit.
The drum counter reaches 25000 copies , it's time to change the drum and reset counter .
Enter the reset mode by pressing : # - * - c - * .
then press : 20 - start -01- start - CA - CA .
Hope this will help .
Yes absolutely, however do you know how to get into the Servie Mode ?
if not you can try to " USER TOOL" if you go into it you can select reset to factory reset' I can Not tell you how to go into the service mode, since I am not sure your a Toshiba Dealer like our company, I can not devolve that knowledge Sorry , if your not in Ct then we can not assist you further.
Press alternatively Contrast mode Key(Auto/Text/Photo) and cancel "c" Key to enter service mode, while entering into service mode everything goes off, then press 14 and print(start) then turn the power off and back on. if u still have the same problume check the heater lamp and thermister(H2 problum is related with low temperature)
The machine needs a PM which is a preventive maintenance overhaul. Contact a technician in your area or restart the machine holding down the 0 and 8 key and input code 252 and hit 0 and enter, then power down and restart to reset PM counter.
However, I HIGHLY RECOMMEND that you get a full PM done if you want to avoid future copy quality problems and parts ware-down.