Question about Canon CanoScan 8400F Film Scanner
After downloading the 8400FscanningguideMX-e.dmg file from Canon website to replace the destroyed original CD, XP can't open the file. Canon says there are embedded pdf and html files. How can I open these?
And where can I obtain a replacement CD?
Thanks very much.
The file you downloaded is the Mac version (.dmg). You need to download the .EXE (HTML version) or the .pdf (pdf version) file. To get a replacement CD, you may want to contact Canon at 1-800-828-4040 and tell them how you lost it. They're usually very understanding.
Posted on Dec 31, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Guide to installing Canon CanoScan LiDE 35, 50 and 60 on Mac OS X 10.8. Mountain Lion:
FIRST PART: DELETING OLD LiDE DRIVERS AND SOFTWARE
HD:/Library/Image Capture/Twain Data Sources
delete the CanoScan CanoScan XXXX.ds file
(Make note of any other files that may be in this folder. If other files are present, move them to the desktop for now. Then place them back after successfully using the scanner.)
delete the 'CanoScan XXXX' folder
delete the folders containing the name CanoScan, or starting with CNQL.
delete the CanoScan Toolbox Application
delete any items named "CanoScan Toolbox"
SECOND PART: MAKING YOUR SCANNER WORK
CanoScan LiDE 50 and LiDE 35 work both with the 35 driver:
CanoScan LiDE 60 driver:
VueScan 9.2 (or later) x32 for Mac OS X
Alternative to VueScan: CanoScan Toolbox. I prefer VueScan.
Try your luck with Version 4 or Version 5.
CanoScan Toolbox 4: cstbosx4934ej4.dmg
CanoScan Toolbox 5: cstbosx5014ej4.dmg
(Alternatively try and install CanoScan Toolbox 4 or 5)
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