Question about Dell 1720dn Laser Printer

1 Answer

Dell Laser Printer 1720dn Will only print test pages. When attempting to print a document, I click on 'Print', and the command is sent to the printer que, but the printer doesn't print. I've tried deleting the document from the que and re-trying it. I've also left the printer on and rebooted the computer. My director is sitting here waiting for me to fix his printer. I'd appreciate your assistance. Ed

Posted by on

  • 1 more comment 
  • ed_autry Dec 31, 2008

    I had been called to someone else's office to help them with their printer.

    Going through a process of elimination... I discovered that someone had unclipped the two clips which holds the printer cable in place. So, at first glance it appeard the cable was connected when actually... it was barely in place.



    Solution. Plug it in. Clip both clips.



  • DeeQuan Jan 20, 2009

    I have the same problem. The printer cable seems firmly plugged at both ends.

  • Anonymous Jan 26, 2009

    No matter what I do it won't work... I've tried installing drivers for it but that doesn't have any effect (i can't figure out which usb port is right or if that's even the right output)

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 461 Answers

Check that the correct printer is set as default. Also use File Print so that the selected printer is shown rather than using the Print button. If the test pages are being printed from the computer then the communication is working.

Posted on Dec 31, 2008

  • Curtis Richner Dec 31, 2008

    Then it was only printing test pages from the printer operator panel, not from the PC. That wasn't clear in your original post.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Want to reset assigned Ip address on a dell 1720dn printer


When the Ready/Data light ready_light_icon_0.jpg is solid, press the Continue button continue_button_0.jpg to print a menu settings page and a network setup page.
Select TCP/IP heading on the network setup page.
There you can change your IP address.

Aug 10, 2011 | Dell 1720dn Laser Printer

1 Answer

Hi our dell 1720 printer has been printing hundereds of pages of nothing but gibberish since saturday. At first I thought it was trying to print a file someone deleted before cancelling from the que but...


I've found when this happens to our printers after we reload the driver the printer prints fine. You may not even need the disk. You can go to the Advanced tab in the printer properties and the driver should still be loaded on the PC's hard drive.

Jul 08, 2010 | Dell 1720dn Laser Printer

1 Answer

1720dn Laser Printer: printer offline. unable to set online....


I Open my browser....I signed in to my router as administrator ....
Mine is 192.168.1.1 ....
I went to status in my router ....
Then to local network ....
Then to DHCP Clients Table ....
This is how I found what printer address the was.... Then I typed the printer ip address into my browser
Mine happened to be 192.168.1.105 ....
Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration ....
I clicked on Print Server Settings
I clicked on TCP/IP
I clicked on Set static IP address.
I changed IP address from 192.168.1.105 To 192.168.1.125
and Submit....Now you can get to the printer menu at 192.168.1.125

Go to run....
Printers & Faxes
Right click on Dell laser printer 1720dn
Properties. Ports ....
Add port ....
Double click on Dell Enhanced TCP/IP ....
I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125
the clicked OK ....

Right click on Dell laser printer 1720dn
Properties....Ports
Choose your new port ....

May 06, 2010 | Dell 1720dn Laser Printer

2 Answers

Dell color laserjet 5110 cn will not print color documents. This network printer was printing color fine until yesterday mid-day when it started printing in black & white only. I tested by printing a...


This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.

Mar 17, 2010 | Dell 5100cn Laser Printer

1 Answer

The printer prints a blank page with a line of gibberish in the upper left corner before it prints the real page.


Can you send me a "print to file" of the failing document.

At first blush it can be either of two things.

1) The preceding print job did not properly clean out the printer's memory.

2) The new print job, has data or a busted escape command in it that is being treated as printable data.

Send the print file to don.farr@hotmail.com and I'll read through the document header to see what's going on.

Don

Mar 02, 2010 | Dell 1720dn Laser Printer

2 Answers

My Dell 1720dn constantly has paper jams. A


I am having the same problem, did this get resolved?

Dec 02, 2009 | Dell 1720dn Laser Printer

1 Answer

I use to get thousands of copies from one cart -


DELL has two types of toner cartridges for your printer:
- a 3000 Page Standard Yield Toner Cartridge (Manufacturer Part# : RP441 | Dell Part# : 310-8701)
- a 6,000 Page High Yield Toner
(Manufacturer Part# : GR332 | Dell Part# : 310-8700)

The Toner yield is based on printing pages with 5% page coverage in accordance with ISO/IEC 19752 testing methodology. Yields vary with usage and environmental conditions.
In practice, depending on what type of documents you print, one cartridge can print much less than the quantity of prints advertised.

You might perhaps bought before a high capacity (more expensive cartrige)?
Also, if you are using compatible (not original Dell cartridges) or reffils of the original cartriges , the yeld of the cartrige may vary.

Aug 18, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

1 Answer

New secondary tray not recognized on vista.


Dell Laser Print 1720 dn Properties window. Click on the last tab called install options. Click the ask printer button. This should update the print driver with the add on drawer.

Oct 30, 2008 | Dell 1720dn Laser Printer

1 Answer

Printer prints first page with strange nonsensical characters


I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.

May 28, 2008 | Dell 1720dn Laser Printer

Not finding what you are looking for?
Dell 1720dn Laser Printer Logo

Related Topics:

252 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...