Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Refrigerator not blowing air at all

I have a GE gss20IEMDWW refrigerator Replaced evap fan and motherboard, freezer working good and cycling like it should but no air is going into the refrigerator, could it be the damper and thermister assembly??????

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  • harleygirl92 Dec 31, 2008

    Thanks so much for the infor. Hope you have a wonderful New Year's .......

  • harleygirl92 Jan 01, 2009

    This was the problem order the part yesterday. Will not be here till Friday or Saturday. I pry it open it work for 1 cycle cooled refrigerator down, blowing well, and then it would not open again, heard the motor whining so,, cross my fingers this will be the only problem I have. Trying to fix the refrigerator before husband gets home.(truck driver) don't want to bother him with this kind of stuff when hes not home. Plus don't want service people sell me things that are not needed. Thank you so much for your help... Have a great New Year.

  • jetfixr May 11, 2010

    I had a similar problem. The dampers tend to break and the valve sticks, usually open but in your case it appears the damper is closed. You should be able to remove the shroud in the top part of your refrigerator and see it if its broken.

    That was the solution to the problem that I had.



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My pleasure, have a Happy New Year. Let me know if that is the problem, I was wondering how widespread this problem is.

Posted on Dec 31, 2008


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Side by side GE turbo-cool Gss25XSRBSS, the freezer seems to be fine, the fridge is not cooling. Fans seem to be running smoothly, no weird noises. Turbo cool turns on. It hasn't been running for

if you go here you can see the damper,fan assy. that's in the top of your machine in the fresh food side
this is a damper with another fan in it,when the t-stat calls for cold air the damper door opens to let the cold air in from the freezer and the fan in it blows the cold air around inside the fridge,if the freezer is fine and the fridge side is warm most likely this is your problem,part number WR49X10091 and it's around 130 dollars.unplug the machine,remove the light cover on the ceiling,remove the 1/4 inch screws and drop the light assy.remove thhe filter cover on the right side so you can remove the damper assy.pop off the cover on the piece that runs up the back center,remove the screws to the damper,read the instructions and put it back together again.should take you around 45 to 60 minutes.hope this helps and good luck.

Sep 27, 2012 | GE Refrigerators

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Refrigerator not cooling. doesn't seem like fan is blowing. freezer still working

all that happens is the cold air from the freezer gets blown into the fridge section by the evap fan motor brhind the inside back wall of the freezer so if you open the freezer door and don't hear the fan blowing i would say that yes you do have a bad evap fan motor and that's why the fridge section is time send the brand name and model number so i can help you better

Sep 17, 2011 | Refrigerators

1 Answer

G.E. Bottom freezer evap drain keeps freezing up and ice build up stops fan so no cooling in fridge compartment. How can this be solved?

When the freezer section gets cold and reaches its required cooling temperature, after that the frost on freezer section starts defrosting and the cooling fan in the freezer section blows this cool air from freezer to fridge. But if the defrost cycle does not start then over ice will get collected on freezer ventilations and that will block the air passing section from freezer to fridge, so the freezer gets cool but fridge section does not cool.Its defrost problem. Try manual defrost by unplugging the refrigerator from main power outlet for 24 hours then reconnect it and check, if the same problem is noticed again,. If yes then its defrost board problem. The defrost board located in the back of fridge section. You can get required parts from or from online sears part site. ------------- Thank you.

Feb 22, 2011 | Refrigerators

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Freezer works fine. Refrigerator does not keep food cold.

all the machine does is blow cold air from the freezer to the fridge side with a fan and then the air returns through air ducts,first off open the freezer door,you should hear the fan blowing,if not you could have a bad evap fan motor,next from the bottom up in the freezer,remove the second up from the bottom shelf or bin and put your hand on the back wall,is there like snow or ice on the wall?if so you have a defrost problem.let me know what you find and i can help you better

Oct 02, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

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Our G E Profile TCS18 freezer works but the top of the Fridge doesn't cool. No cold air comes from the top inside vents in the fridge.

when you open the freezer,do you hear the fan blowing air around,the evap fan motor could be bad or you could have a blocked drain and the water froze icing up the fan blade

Jan 30, 2010 | GE Refrigerators

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I have a ge gss20iemdww - 20 fridge. The fan inside the freezer is always running and it does not freeze anymore, but its still cold. I already replaced the mother board it did nothing.The condensor fan is...

I owned my own appliance repair shop from 79 to 90. Haven't done it since. However, I will attempt to help you with this.

Makes cold but not freezing, freezer fan is running.
The items that will give this issue are multiple.
1. Low refrigerant ---- not likely
2. Weak compressor --- more probable but not likely
3. faulty compressor overload protector --- more probable but not likely
3. dirty condenser or bad condenser fan motor.
These cause high head pressure and mess up the cooling cycle. The compressor may be going off on a temp protector or it could be running constant. You will need to remove the back panel to see these items.
If it is a dirty condenser that is causing this it will be REALLY dirty. You will know.
If it is the condenser fan it can be blocked by something, normally a dead mouse, or something that was dropped in front of the refrigerator and carried by the air flow of the fan. Not so likely. Don't rule this out if you don't see it in the fan as sometimes things shift when you move the appliance. It doesn't take much to stop these motors as they are very low wattage.

Dec 21, 2009 | GE Refrigerators

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Evap fan stops running/low cooling, Unplug Frig Evap fan runs

Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Aug 22, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer


3 things to check. If you didn't adjust the damer from the freezer to the refrigerator, like closed it off. Is the freezer fan running? The fan blows air from the freezer to the refrigerator section. Some fans shut off when the door is open so you may have to push in the door switch to check this out.
Look for ice on the back wall, of the freezer section, If present then the defrost cycle is not working. The evap. coil is icing up and there is no air blowing into the refrigerator. Set the thermostat back to the normal setting it just causes a longer run time on the freezer section.

Oct 20, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

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Fridge isn't cooling, freezer still works fine. I cleaned the coils and vent thing on the back last night and still doesn't want to cool the fridge compartment.

3 thingsto check. If you didn't adjust the damer from the freezer to the refrigerator, like closed it off. Is the freezer fan running. The fan blows air from the freezer to the refrigerator section. Some fans shut off when the door is open so you may have to push in the door switch to check this out.
Look for ice on the back wall, of the freezer section, if present then the defrost cycle is not working. The evap. coil is icing up and there is no air into the refrigerator.

May 23, 2008 | Maytag Refrigerators

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