Question about Acer Aspire 5610-4648 Notebook

3 Answers

Webcam not working with windows live messenger beta

I have a acer aspire, and on msn when i go to start a video call or audio call it dosent work. when i click webcam it says it is already in use and when i click audio voice it says unable to run audio and video setup. Why is it happening ?
is my webcam broken ?

please help !
-kelsey

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  • 15 more comments 
  • cbb475 Jan 03, 2009

    I have the same exact problem and same computer!!!

    Have you figured it out????

  • ccagnoli Jan 10, 2009

    I have the same problem in a Acer Aspire 6930G

  • Anonymous Jan 11, 2009

    same problem with acer aspire 699300G

  • Anonymous Jan 11, 2009

    same prob but diff computer

  • wornoutcharo Jan 11, 2009

    I have windows XP home and just downloaded the latest version of windows live messenger and the web cam no longer works.

  • Anonymous Jan 12, 2009

    i've the same problem

  • Anonymous Jan 12, 2009

    I have the same problem on Acer Aspire 5735, its really annoying!
    I also can't view other people's webcams.
    I don't know about your webcam but mine isn't broken cos it works fine when I open the webcam software thing.
    Someone suggested a firewall may be blocking Windows Live Messenger but I have checked Windows Firewall and its not that that is causing the problem.

  • Anonymous Jan 16, 2009

    my webcam wont work on a video call or webcam but i can see other peoples webcam . it says that mine is already in use

    what do i do? please reply...

  • Anonymous Jan 19, 2009

    Same. But acer aspire 5920

  • karl_w_newto Jan 22, 2009

    same as in kelseykelly1's message

  • mmman2 Mar 28, 2009

    since i downloaded new version .. my webcam will not work on messenger

  • Anonymous Apr 05, 2009

    my webcam won't work on this beta version ! :(

  • Anonymous Apr 23, 2009

    I don't have mcafee nor a fire wall, but the msn live is not working with webcam, any other suggestions?

  • Anonymous Apr 24, 2009

    Cannot run audio and video set up as described above. Have Macafee on my system. May wait until patch is available.

  • Anonymous Apr 27, 2009

    Is not a problem with anybody's webcam, is something with the new msn messenger sms beta. Same thing has happen to me since I download the latest version. My webcam was working perfectly! and I'm hearing a lot of fellas with the same situation, but tyhe real thing is that it has to do with the msn.

    This sucks!

  • Soren L May 03, 2009

    Upgraded to WLM 2009. Since then, WML has not worked properly. Have tried uninstall/reinstall, uninstall/downgrade to 8.5.

    Sometimes it works, most of the time it doesn't. Seems to have something to do with how busy net internet is. When school is out, it is worse. Is the new release taxing the system too much?

    Wish the WLM guys would remember the old saying"ïf it ain't broke, don't fix it!"

    This WLM problem also seems to have affected the Google Video Chat.

    What gives?

    Soren,

    Vancouver, BC

  • Anonymous May 11, 2009

    when i click video call or video audio call it says my web cam is in use by another program plz help

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You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.

SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup

TROUBLESHOOTING STEPS:

This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry

Posted on Feb 09, 2009

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  • 27 Answers

Hi Friends,
Acer Aspire 5610-4648 PC Notebook main problem is Web Cam Problem, Windows XP Problem etc.
For these problem you can visit a link by just Click Here .
For any other problem with this Notebook you can
Click Here

Posted on Jul 19, 2010

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I fixed it!
Your webcams are being blocked by a program on your computer, quite possibly a firewall.
On my laptop it was McAfee. I had a 60 day free trial which I think came with my laptop.
If you go to the start menu, control panel, control panel home, uninstall a program and then double click McAfee. You then have to tick all of the boxes to uninstall it entirely. This will allow you to use your webcam with MSN, but if you havent downloaded/purchased anti-virus software your computer will be at risk.
If you dont have any anti-virus software I would get some :)
You could find a free program to download from the internet or you could buy one.

Hope it helped!

Posted on Jan 15, 2009

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