We have always left tray one empty until we need to use it for letterhead. Therefore the mass of our printing game from Tray two.
Now our printer does not pick from tray 2 at all. If we have paper in tray 1 2 and 3 the paper in tray 2 does not have paper pulled.
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Lexmark T630 241 paper jam message- Indicates a paper jam from the pull down manual feed tray.
If you check to make sure and small fragments of paper are not hindering the operation of the switch.The switch is located on the left side of the tray and will be spring loaded.The switch should move freely without binding. Make sure no toner or dust is on the optical sensor assembly. See Diagram for location.
If the switch seems OK and the printer still reports an error, the printer will require professional care.
You will need to change your paper handling. From the machine, go into the Menu-> then Paper Menu -> Change your paper size and type to your machine settings. Example if tray 1 is letter make sure it's set to letter and plain, then confirm each tray setting for each tray attached to the machine. Also pull the tray(s) out completely and make sure the guides are set correctly. (The guides move so you can put legal, A4 etc.) I've come across a lot of machines that the guides are off by a fraction which will prompt your machine to display the message you stated.
For the majority of the Lexmark printers, all that needs to be done is to set the paper size and type the same for each drawer. Example - drawer 1 & 2 sizes are set to letter, drawer 1 & 2 paper types are set to plain. Set up this way, when drawer 1 empties, the printer will automatically switch to drawer 2 to supply the paper.
the printer is telling you that the tray is reporting the wrong size paper. print the network menu from tray 2 if it prints out smaller than the page it will be reporting smaller than letter. if the bottom line of the outline is missing its reporting legal size paper. if you are running lettersize paper in the tray check on the left side of the tray half way down the drawer you will see a plastic snap in plate with 3 fingers the bottom 2 should be sticking out for letter size paper. you only have to be one of the small adjust teeth off to make the third finger stick out and report the wrong size paper this is a very common issue. look at the metal fingers that stick out of the frame of the options tray to make sure they are uniform and straight. if the fingers are set right and not damaged then the logic board in the tray assembly will have to be replaced
I would suggest checking printer properties in the computer and ensure the paper size and source is Letter and set to Automatic Choose. Another choice may be to deleted the printer driver and re-install it. You can also go into the menu options until you get to Set factory defaults, press Select, then try the print job again. I really suspect a program is controlling this from the computer. To get a list of the existing printer settings, Select Menu and use the Right Arrow button until you get to Printer Menu Settings. The printed report should tell you what your actuall settings are. Maybe the default is set to Custom, instead of Letter. The Set Factory Defaults option should fix most problems. Good Luck John Moser
I would suggest pulling the toner out and paper tray and using compressed air to blow out all ereas of the printer. If that does not work then you will have to remove the 2 screws at the back of the printer and with the two tabs at the top remove the backa nd look for paper jammed inside.