Question about HP LaserJet 5500dtn Color Printer

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Hp 5500 dtn won't initilize

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1. Make sure the rear fan is running, indicating the system is operational.
2. Verify that the firmware DIMM and the formattter are seated and operating properlty,
3. Remove any Jetdirect or other EIO cards, Then try to reinit the printer again (Turn the printer back on).

I have found that if the Jetdirect card goes bad that it will halt the init proccess on the printer.

you can find out if the Jetdirect card is working just by typing in the IP address for the embedded web server

Posted on Jan 08, 2009

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