Re: how to fix your problems with zune freezing.100%
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.
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Wipe the device. Update the firmware. Then re-add all your media (music) and try again.
If the problem persists you will need to contact Microsoft (Zune) about the problem because then you are dealing with a hardware issue and not a software issue. Hardware issues can only be fixed by professionals and support from Zune.
The freezing itself is most likely due to friction and heat created in the hard drive inside the Zune. The excessive heat you feel is probably due to the same problem.
I would suggest (if you are tech savy) opening the Zune (you can look up instructions easily) and cleaning out any dust you see inside the case. There COULD be a battery issue, so making sure the insides are clean and dust free is the first step!
You can use a small can of compressed air (available at any best buy, office max, office depot, etc.) to gently clean out any particles or dust. Best of luck!
Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.
JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.
Okay... what you do is Hold your zune in you right hand.. open the toilet bowl with your left.. put the zune in the toilet... and then flush it... or if you have not gotten a zune... just throw the $200+ in the toilet instead.. Because i have the same exact problem as these guys and none of their solutions have worked..