Question about Microsoft Zune JS8-00001 Digital Media Player

3 Answers

How to fix your problems with zune freezing.100%

OK what you do is open up the case of your zune and unhook the main battery for 10 seconds..after that hook the battery back up and then it should work fine...THANK YOU!!!!!

Posted by on

  • 5 more comments 
  • mirage8t4
    mirage8t4 Dec 31, 2008

    If you open the case, doesn't that void the warrenty with Zune?

  • dmantek Dec 31, 2008

    I saw a similar fix on a zune.net forum and it doesn't seem to be permanent. I wouldn't do it until microsoft finds a firmware fix or decides what they want to do with their 30gb zune (and also 80gb) customers worldwide. Yes, if you were within the 90 days original warranty or 1yr extended warranty that would void warranty I bet.

  • Anonymous Dec 31, 2008

    I have the same problem...freezing...continuous loading...help!

  • datboyrobber Dec 31, 2008

    Ok where u plug in your synce cord.. you have to remove the little cover with something as big as a needle.. under the cover is 2 screws..use a phillips screwdriver to take them out..then lift up on the back and it will come right off....

  • twiant May 11, 2010

    how do i open my zune case

  • unleaded May 11, 2010

    how do you open the case exactly w/o damaging it?

  • judithred May 11, 2010

    How do I get the back off?

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

goto step 4 only remove clip for battery wait ten seconds. It worked for me!


This solution was from darksonday

Posted on Jan 01, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Posted on Dec 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

When i sync new music and try to play it it plays for 10 seconds then my zune freezes


Wipe the device. Update the firmware. Then re-add all your media (music) and try again.

If the problem persists you will need to contact Microsoft (Zune) about the problem because then you are dealing with a hardware issue and not a software issue. Hardware issues can only be fixed by professionals and support from Zune.

Mar 08, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Keeps freezing and gets hot


The freezing itself is most likely due to friction and heat created in the hard drive inside the Zune. The excessive heat you feel is probably due to the same problem.

I would suggest (if you are tech savy) opening the Zune (you can look up instructions easily) and cleaning out any dust you see inside the case. There COULD be a battery issue, so making sure the insides are clean and dust free is the first step!

You can use a small can of compressed air (available at any best buy, office max, office depot, etc.) to gently clean out any particles or dust. Best of luck!

Jun 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune 30GB is frozen on the start up thing!


Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Fdskfjl;fj


pull the case apart, unplug the battery pack for about 30 seconds, then put it all back together. it's not near as hard as it looks.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Zune 80 gig will not start


My 80 Zune has a frozen screen as well... This is ludicrous! Well this is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance... Well I guess we are all human lol... Can't wait to begin listening to my music again!

Have a Happy New Year!

Dec 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

My zune stopped working and now will not turn on


I figured out the solution by just getting upset.
Hold the Back arrow (<-) and Up on the touch pad and it will restart the Zune. This works for the 8gig and 80gig Zune.

Oct 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Reseting my zune


Hold power slider for 10-15 seconds.
User's manual/help here:
http://www.zune.net/en-us/support/usersguide/default.htm

Apr 07, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

10 Answers

Zune will not sync


Okay... what you do is Hold your zune in you right hand.. open the toilet bowl with your left.. put the zune in the toilet... and then flush it... or if you have not gotten a zune... just throw the $200+ in the toilet instead.. Because i have the same exact problem as these guys and none of their solutions have worked..

Feb 04, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

26 Answers

My Zune Won´t turn on


my son's just did this and the reset method worked (press the back button and up and hold both for about 10 seconds until the zune screen appears)

Nov 08, 2007 | Microsoft Zune JS8-00001 Digital Media...

Not finding what you are looking for?
Microsoft Zune JS8-00001 Digital Media Player Logo

799 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft MP3 & Digital Media Players Experts

Ap12
Ap12

Level 2 Expert

103 Answers

Mark Chaney
Mark Chaney

Level 2 Expert

46 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Microsoft MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...