Question about Printers & Copiers

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HP OFFICE JET J3680 ALL-IN-ONE PRINTER WHEN I CLICK SOLUTIONS ICON.. THEN CLICK SETTINGS.. THEN CLICK PRINTER TOOL BOX THEN CLICK ESTIMATED INK LEVELS A MESSAGE APPEARS, "COMPURTER UNABLE TO ESTABLISH 2-WAY COMMUNICATIONS WITH THE DEVISE" SO I AM NOT ABLE TO CHECK INK LEVELS AND NO LONGER DOES A LOW INK WARNUING SHOW ON MY DESKTOP

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  • ljpaynter21 Jan 05, 2009

    MY HP OFFICEJET J3680 ALL-IN-ONE (2ND REQUEST)
    WHEN i GO TO "TOOL BOX" TO CHECK INK LEVELS IT TELLS ME MY PRINTER IS UNABLE TO COMMUNICATE WITH THE COMPUTER. IT ALSO DOES NOT ISSUE A "LOW INK" WARNING. yOUR 1ST REPLY, "gO TO YOUR MANUAL"..DIDN'T SOLVE IT ..
    NATURALLY i HAVE ALREAY DONE THAT BEFORE i CONTACTED YOU.CAN HELP? ??

    LYNN

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4 Answers

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Your antivirus software could be blocking the service for the HP software.
Follow these steps.

McAfee Personal Firewall Plus 2005 Version 6.0

  • Open McAfee Security Center by double-clicking on the M icon in the notification area.
  • On the left column, click personal firewall+
  • Under I want to... click View the Internet Applications list .
  • Look for the PML Driver HPZipm12.exe application in the list. Right-click it and select Allow Full Access .
Norton Internet Security 2005 / Norton Personal Firewall
  • Open Norton Internet Security or Norton Personal Firewall.
  • Click Personal Firewall .
  • Click Configure .
  • On the Programs tab, find the PML Driver HPZipm12.exe application in the list and change the Internet Access status to Permit All .
  • Click OK .
  • Close Norton Internet Security or Norton Personal Firewall.

Posted on Jan 06, 2009

  • Rachelle Aviles
    Rachelle Aviles Jan 06, 2009

    Just post back if it didn't fix the issue or if you have clarifications. Otherwise, pls don't forget to accept the solution. Thanks!

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  • Printers & C... Master
  • 4,806 Answers

Hi there
Check that the lead from the computer to the printer is connected properly and that it doesn't have any kinks in it.
If all seems well with the leads try reinstalling the printer software again to see if that irons out the problem

Good luck and kind regards

Posted on Jan 05, 2009

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Unplug the power/Adapter for 10 sec and plug in again. Check Your Printer cable that connects to PC because your PC lost connection/communication with your printer.

Posted on Dec 31, 2008

  • Vanbiak Thanga
    Vanbiak Thanga Dec 31, 2008

    recently do you make any change in your software? Corrupted printer driver can also cause not to detect the device. In such case you can reinstall the driver. Assuming your printer Hardware is working fine!

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Try looking in the manual or contacting customer support @ HP for help. Either of those WILL have a definate answer to the issue.

Posted on Dec 31, 2008

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1 Answer

Need to check ink level in cartridge.


Hello. Follow the steps Below.
  1. Click Start - Control Panel - Printers and Faxes
  2. Right Click over the HP Printer, Select Printing Preferences
  3. Select Services from the top tab
  4. In the box that opens select "Estimated Ink Levels" tab
I hope this helps, If so please rate this answer below Thank You for supporting the FixYa Community Regards GM

Apr 26, 2011 | HP Officejet J3680 Multifunction Printer...

1 Answer

How to check ink levels


Assuming you have all the HP drivers installed:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01457163&tmp_task=useCategory&lc=en&dlc=en&cc=us&product=3396080
  1. Make sure that the product is on and connected to the computer.
  2. Double-click the HP Digital Imaging Monitor icon (c01367004.gif ) on the Windows taskbar. The HP Solution Center dialog box opens.
  3. From the HP Solution Center , click the Settings menu.
  4. Select Print Settings and click Printer Toolbox . The Printer Toolbox opens.
  5. Click the Estimated Ink Levels tab to see the ink levels for the ink cartridges.

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3 Answers

How to check ink levels in win 7


The HP Solution Center should provide you with your ink levels.

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2 Answers

From where can i get a absolutely free download for HP Office JET J3680 Allin one Drive


You can download the HP printer drivers from their supportWEB site. Please click on this link and select your model printer to download:- http://welcome.hp.com/country/us/en/support.html

Feb 02, 2011 | HP J3680 Officejet All In One Printer

1 Answer

Hi no problem but how do I find the inc level of my Hp Deskjet d4260? Laotop: Hp pavillion. os: win 7.


check form Hp solution center software

Open solution center software

click settings > printers settings >> printer tool box >> click on estimated ink levels

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1 Answer

Very slow printing on my HP office jet J 3680


you may need to visit the hp website for additional software

Apr 19, 2010 | HP J3680 Officejet All In One Printer

1 Answer

HOW DO I CHECK INK LEVELS ON HP J6480 ALL IN ONE PRINTER & HP C5280 ALL IN ONE PRINTER??? I USE MS WINDOWS 7 RICKHIGDON@HOTMAIL.COM


Click on the "Start" menu button which is located on bottom left hand corner of your screen. Click on the "Settings" bar and notice that a list of functions pop up to the left of the settings button. Click on the control panel icon.
Look for the printer/fax icon in the control panel window. Double click on the printer icon.
Find the icon for your printer in the opened window and right click on the icon. Now click on the "Preferences" option.
Look for the menu box pop up with tabs near the top of the box. Click on the "Services" tab.
Click on "Service this device." You will find the button on the Services menu that you just activated.
Click on the estimated ink level tab and a graphic will appear indicating how much ink is left in the cartridge.

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1 Answer

Can't find tool box to check ink level - HP 6310 using Vista 2007


doesnt matter most printers have a feature of their own to check ink levels.
press the setup button on the printer and scroll down(with the arrow buttons) till you get tools press ok and now scroll through until you get ink level and select it by pressing the ok button,walla you should have your ink levels in front of you.

Now about the hp solution centre/hp director icon on your desktop (if you have installed the software).
Click on settings and click on printer toolbox and now check your estimated ink levels it will show the ink levels of the printer cartridges.

May 26, 2009 | HP OfficeJet 6310 All-in-One Printer...

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