I have two different computer, one in my room and the other in the living room. I usually have the modem in my room, and switch it over to the other computer at least 2-5 times a month. One day, the ethernet light on the modem woulnd't turn on the computer in the living room, therefore, not allowing me to access the internet. I've tried restarting it, using a different phone cord, different ethernet cable, but still wouldn't work. The modem works fine on my other computer.
Re: The ethernet light won't turn on my modem anymore
try to check the ethernet adapter on your computer...if the ethernet cable works fine with the other computer and the other one does not, then probably, the NIC CARD or ethernet adapter is defective...i advise, if you have someone or a technician or a friend who knows how to check...then you can do such,..or if it's a laptop..then youn can bring that to any computer stores and they have technicians there to check freely your case,k...
hope i give you something that may help a little with your concern....
happy new year!!!!!
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If the ONLY light not illuminated is your PC link light then that generally indicates a physical disconnect between the modem and the laptop. If you can get the PC link light to light up when connecting to any other device (computer, router, anything), then you are most likely looking at the ethernet jack on the laptop being burnt out. Otherwise, try swapping the ethernet cord. If a different ethernet cord does not resolve the issue and the PC link light does not come on no matter what the modem is plugged into, you are looking at a faulty ethernet jack on the modem.
Ensure that your AT&T DSL
self-installation kit is complete. At minimum, it should contain a DSL
modem, an AC adapter, an Ethernet cable, a telephone cable, several
telephone filters and an installation CD.
Install the telephone filters on each telephone jack that you
have a phone plugged into. Install a dual phone adapter on the jack
closest to your computer if you have an answering or fax machine,
telephone or analog modem in the same room. Then plug your telephone
equipment into the filters. Connect the telephone cable that was
provided with your installation kit into an unfiltered telephone jack.
Insert the installation CD into your CD-ROM drive. If the
installation program does not start automatically, click Start > Run
> and browse to the CD-ROM drive directory to find the installation
Connect the telephone cable that is attached to the
unfiltered wall jack to the back of the DSL modem. Connect the Ethernet
cable to the back of the modem and to the Ethernet network interface
card port on the back of your computer. Connect the AC adapter to the
back of the modem and plug it into an electrical outlet. Power the modem
Check the modem lights. There should be at least two lights
lit. These will have labels such as "Power" and "Ethernet." However,
these labels may differ depending on the model of modem you received in
your installation kit.
Complete the software installation. Enter your chosen
username and password when prompted. Check your modem to see if the
light labeled "DSL" or "Internet" is lit. Open a web browser window to
see if your DSL service has been successfully installed.
I have a similar modem, my online light ( orange) blinks all the time, it is supposed to when you are online.
Have you checked your cable input, is it screwed in tight, how about where it attaches to the wall connector.
Unplug your power lead to reboot the modem.
Check your internet settings.
Control panel / internet options / connections / lan settings.
Is automatically detect setting ticked, if not tick it.
Is use proxy ticked, it should not be usually.
Have you a spare ethernet cable to check if that is a problem.
Still having problems? write back.
BTW i am in UK so some of the advice may differ for you
ARRIS modem is a phone/hsi modem. What youll need to do is first turn power off on xbox then unplug the power supply from the back of the Arris modem and unscrew the coaxil/cable wire from the back of the modem for about a minute. Then plug in the power cord to the modem wait another half minute then screw in the coaxil/cable wire....wait for the lights to come back on make sure the online light is solid green not flashing and follow the ethernet cable (Looks like a thick telephone wire) and make sure you have that ethernet cable seated/snapped into the ethernet port on your xbox. Then turn the xbox on and do connection test. FINISHED..IF it's still not working make sure you have Internet service from your provider and if using a router bypass it at first see if you can get onto xbox live without the router. If you can with just connected directly to your arris modem without the router involved. If you do want to use wireless contact your router manufacture and or xbox support at 800-469-9269.
Turn the modem off.
Turn the modem on.
Try: IPCONFIG /RENEW
to get an IP-address.
Does your Internet Service Provider require you to "register" each computer that you connect to the modem? Obviously, the new computer has a different Ethernet adapter than the old computer.
Thus, the ISP may be allowing _only_ the old Ethernet adapter to be used -- until you contact your ISP.
no matter what the model is, the thing has to work. it is not that ur new modem is smaller so it is not working . Check the suggestable router modems for AT&T . if ur modem is working fine , then install the modem drivers in your Pc.