Question about Ricoh FAX5510NF Plain Paper Laser

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Richo 5510nf isn't sending the faxes to the pop server

I've checked all the network settings, everything is correct. No matter if its immediate transmission or delayed into memory, it still just puts "error" in the journal (log).

Any suggestions? I know the pop account works, the DNS/router is correct. Its all up to par.

Thanks for your help, I'm stumped for 3 days now.

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  • mark160 Jan 12, 2009

    Faxing from memory works without a problem. It is only the scanning function that fails.


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2 Answers

Pretty sure it isn't compatible if your email account is using SSL.
If you have another account you can configure without SSL, it should be fine. Gmail used to work, but even that is using SSL now.

Posted on Feb 19, 2009

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First, disconnect the fax from the wall and any other device ( after powering down), let set about 30 sec to 1 min. and then only plug the power and phone line into device and power up. Try a hook ( like you are making a call) call to a known fax number, listen for the communication tones -- if they are there, hang up and try to send a fax to that same number. If the error continues you have a scanning problem with the device.

Posted on Jan 04, 2009

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Don't forget to rate your solutions please.

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