Question about Ricoh FAX5510NF Plain Paper Laser

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Richo 5510nf isn't sending the faxes to the pop server

I've checked all the network settings, everything is correct. No matter if its immediate transmission or delayed into memory, it still just puts "error" in the journal (log).

Any suggestions? I know the pop account works, the DNS/router is correct. Its all up to par.

Thanks for your help, I'm stumped for 3 days now.

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  • mark160 Jan 12, 2009

    Faxing from memory works without a problem. It is only the scanning function that fails.


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2 Answers

Pretty sure it isn't compatible if your email account is using SSL.
If you have another account you can configure without SSL, it should be fine. Gmail used to work, but even that is using SSL now.

Posted on Feb 19, 2009

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  • 126 Answers

First, disconnect the fax from the wall and any other device ( after powering down), let set about 30 sec to 1 min. and then only plug the power and phone line into device and power up. Try a hook ( like you are making a call) call to a known fax number, listen for the communication tones -- if they are there, hang up and try to send a fax to that same number. If the error continues you have a scanning problem with the device.

Posted on Jan 04, 2009

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Posted on Jan 02, 2017

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I cannot access my emails in my outlook account on my Toshiba CB50 Laptop it keeps saying theres a problem with my account why is this?


Solution: Make sure that your computer is connected to the Internet or your network. Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. Cause: Some POP and IMAP e-mail accounts use an outgoing mail (SMTP) server that requires authentication. Solution: Turn on SMTP authentication for the POP or IMAP account. Some e-mail services, including MobileMe mail accounts, require authentication for their SMTP server. If you verify that all your account settings are correct, but you still can't send messages, try turning on SMTP authentication. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Under Outgoing server, click More Options. On the Authentication pop-up menu, select the authentication type, and then enter your credentials as necessary. Cause: Your ISP or network has a firewall that blocks connections to your e-mail service's outgoing mail (SMTP) server. Solution: See if your ISP or network administrator can provide an alternative SMTP server to use for your POP or IMAP account. If you have the address of an alternative SMTP server, enter it in your account settings. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. In the Outgoing server box, type the server name or address. NOTE: If you use a laptop computer in multiple locations, such as at home and at work, the SMTP server that you use in one location may not work in other locations. Each Internet connection that you use may have a firewall with its own restrictions. Cause: Your credentials or account settings are incorrect. Solution: Verify that your account user name, password, and other settings are correct in Account preferences. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Make sure that you have entered the correct e-mail address, user name, and password. If your account still does not work properly, check with your e-mail service provider for details about how to configure your account in a mail application. Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port. Cause: Your network requires a proxy server to connect with the mail server. Solution: Specify a mail proxy server in your computer's System Preferences. If you use a network to connect to the Internet, you might have to specify a mail proxy server. Ask your network administrator for the correct settings for your mail proxy server. For instructions about how to enter these settings, see Mac OS Help. Cause: Your e-mail server is unavailable. Solution: Make sure that the mail server is online. If you successfully connected to the account before, the mail server might be offline. Contact your e-mail provider or network administrator to see whether the mail server is available.

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SMTP server to use with Sharp fax machines (UX-B800SE and UX-D1200SE)Posted by...


<a href="http://www.smtp2go.com/blog/smtp-server-to-use-with-sharp-fax-machines-ux-b800se-and-ux-d1200se/">SMTP server to use with Sharp fax machines (UX-B800SE and UX-D1200SE)</a> <span>Posted by <a href="http://www.smtp2go.com/blog/author/admin/">mi6</a> on </span>August 19, 2009 - 4:06 am <span>Filed under <a href="http://www.smtp2go.com/blog/category/uncategorized/">Uncategorized</a></span> Some Sharp fax machines require a certain type of SMTP server in order to be able to send emails. SMTP2Go provides an SMTP server that authenticates senders based on their 'from' email address, meaning that it works with fax machines that are unable to send an SMTP username or password.<br /> Two examples of SMTP setup procedures for popular Sharp fax machines are below:<br /> Sharp UX-B800SE and UX-D1200SE Broadband Fax SMTP setup In the 'Network Settings' area, enter smtp2go.com as the SMTP server, and <b>UNCHECK</b> the box 'POP before SMTP'. Try entering either port 2525, 25, or 587 as the outgoing SMTP port. Then, make sure you are sending 'from' an email address that is registered with SMTP2Go.<br /> See a sample screenshot from the UX-B800SE fax below (click on it to enlarge):<br /> <br /> <p><a href="http://www.smtp2go.com/blog/wp-content/uploads/2009/08/sharp_fax_ux-b800se_smtp_setup.gif"><img src="sharp_fax_ux-b800se_smtp_setup_small.jpg" /></a><br /> Please note that Gmail's SMTP server doesn't work, as it not only requires a username/password, but it also requires that SSL/TLS is used.<br /> Please note: some fax machines may still have a problem sending - if this is the case, use the IP address of 207.58.142.213 instead of smtp2go.com as the SMTP server.<br /> SHARETHIS.addEntry({ title: "SMTP server to use with Sharp fax machines (UX-B800SE and UX-D1200SE)", url: "http://www.smtp2go.com/blog/smtp-server-to-use-with-sharp-fax-machines-ux-b800se-and-ux-d1200se/" }); <span><a><span>ShareThis</span></a></span><br />

on Feb 15, 2011 | Office Equipment & Supplies

1 Answer

Sandra4609g@btinternet.com


Every iPad should be capable of sending email. You first have to setup the account, in settings, then email, then add new account.
While entering a new account, you have to fill in all settings correct, so you need to know it it is a POP or SMTP server, you must fill in the complete and correct e-mailadres and server name and the correct password. if filled in and you press next, the program will check the validity of the address. Only if the address exists and the password is correct it will tag everything green. Then you can use the mail address. It must be an existing mail address. You can't create new addresses in that part.
I'm not sure if you are running the iPad on a G3 or G4 network from BT, because that firm can try to block other mail, to save bandwidth, but I don't believe that.
You should be able to setup the BT account. If you keep having trouble setting up the BT account, visit a bt store and ask them to setup your mail address

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Were you setting up email by chance, you need to make sure the email server settings are set correctly for your POP email provider. Otherwise you will get this message. If you don't use email, go into settings (Fax Parameters) and disable email features.

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